OTG Networks vFax vs Redfax
OTG Networks vFax
otg-group.comRedfax
redfax.comSide by side
| Figure | OTG Networks vFax | Redfax |
|---|---|---|
| Price from | $15/mo | $3.33/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 9 |
| Spec score · Online fax services | 9.0 (#6) | 7.7 (#62) |
| Spec score · Online Fax Services | 8.9 (#10) | 7.7 (#62) |
| Compliance support | hipaa | hipaa |
| Email faxing | Users can send a fax from an email client by attaching a PDF and entering the fax number in the recipient field. | Users can send faxes from email by attaching documents and addressing the message to the destination fax number at the Redfax email domain. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Integrations | OTG's features page lists Salesforce, HubSpot, Microsoft Teams, Zoho CRM, Slack, WhatsApp API, Google Workspace, and Active Directory in its ecosystem. | Redfax says Google Cloud Print can be used to configure a printer to automatically print incoming faxes. |
| Service | vFax lets users send and receive faxes from email, a browser, or any device without fax hardware. | Redfax is a cloud-based online fax service for sending and receiving faxes. |
| Support | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. | Redfax says phone support is available Monday through Friday from 9 a.m. to 5 p.m. EST. |
| Virtual fax number | Yes | Yes |
Plans
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
Redfax
- Personal$3.33 a month
- Small Business$6.67 a month
- Commercial$29.99 a month
- Personal (monthly)$3.33 a month
- Small Business (monthly)$6.67 a month
- Commercial (monthly)$29.99 a month
- Personal (annual)$39.99 a year
- Small Business (annual)$79.95 a year
- Commercial (annual)$359.99 a year
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.