OTG Networks vFax vs ReliaFax
OTG Networks vFax
otg-group.comReliaFax
reliaring.comSide by side
| Figure | OTG Networks vFax | ReliaFax |
|---|---|---|
| Price from | $15/mo | Free |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 5 |
| Spec score · Online fax services | 9.0 (#6) | 8.3 (#39) |
| Spec score · Online Fax Services | 8.9 (#10) | 7.9 (#57) |
| Compliance | OTG describes vFax as HIPAA compliant and lists 256-bit encryption, full audit logs, and SOC 2 ready. | ReliaFax says it is working toward formal compliance certifications; its privacy policy says SOC 2 Type II controls are modeled, with an independent audit planned but not completed. |
| Compliance support | hipaa | none |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Security | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. | The service states that it uses TLS in transit, AES-256 encryption at rest, audit logging, and role-based access controls. |
| Service | vFax lets users send and receive faxes from email, a browser, or any device without fax hardware. | ReliaFax is a cloud fax service for sending and receiving faxes from email or a web portal, without a fax machine or dedicated line. |
| Support | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. | Basic includes email support; Pro, Toll-Free, and Business include priority support. |
| Virtual fax number | Yes | Yes |
Plans
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
ReliaFax
- Basic$12.99 a month
- Pro$24.99 a month
- Toll-FreeFree
- Business$62.99 a month
- Toll-FreeC$31.99 a month
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.