OTG Networks vFax vs SuperFax
OTG Networks vFax
otg-group.comSuperFax
superfax.caSide by side
| Figure | OTG Networks vFax | SuperFax |
|---|---|---|
| Price from | $15/mo | $9.75/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 8 |
| Spec score · Online fax services | 9.0 (#6) | 8.6 (#21) |
| Spec score · Online Fax Services | 8.9 (#10) | 8.6 (#24) |
| Email faxing | Users can send a fax from an email client by attaching a PDF and entering the fax number in the recipient field. | Faxes can be sent and received through existing email accounts. |
| Fax numbers | Customers can get a dedicated local or toll-free fax number or port an existing fax number. | Customers can choose local or toll-free fax numbers. |
| Free plan | No | No |
| Inbound faxing | Yes | Yes |
| Security | The vFax page says faxes are encrypted in transit and at rest, with role-based access controls and audit logs. | The FAQ says SuperFax uses a secure server with SSL encryption and no human interaction with a fax; the privacy policy also says sensitive information submitted online is encrypted with SSL. |
| Service | vFax lets users send and receive faxes from email, a browser, or any device without fax hardware. | SuperFax is an email-based internet fax service for sending and receiving faxes using an email address. |
| Support | OTG's About page lists support hours as Monday through Friday, 8 AM–8 PM EST, and Saturday, 10 AM–4 PM EST. | Customer support is offered by email and telephone Monday through Friday from 8:00 AM to 5:00 PM Pacific time. |
| Virtual fax number | Yes | Yes |
Plans
OTG Networks vFax
- Starter$15 a month
- Business$29 a month
- EnterprisePrice not published
- vFaxFree
SuperFax
- Toll-Free Lite$10.95 a month
- Toll-Free Premium$15.95 a month
- Toll-Free Pro$29.95 a month
- 604 Lite$9.75 a month
- 604 Premium$17.75 a month
- 604 Pro$28.95 a month
- Toll-free fax number plan$28.95 a month
- Local fax number plan$29.95 a month
In their own words
OTG Networks vFax
OTG Networks vFax lets users send and receive faxes through email, a browser, or a device without fax hardware. To fax from email, users attach a PDF and enter the fax number in the recipient field; incoming faxes arrive as PDF attachments in the inbox. The web portal supports drag-and-drop documents, fax history, and management of multiple fax numbers. Customers can obtain a dedicated local or toll-free number or port an existing number. Delivery receipts report a timestamp, pages delivered, and recipient confirmation. The service is listed for Android, iOS, macOS, web, and Windows. OTG describes vFax as HIPAA compliant and says it uses encryption in transit and at rest, role-based access controls, and audit logs; it also lists 256-bit encryption and SOC 2 readiness. The page advertises unlimited cloud storage. The vFax plan is included free on every GoOTG plan, while the general pricing note starts at $15/user/mo. OTG identifies healthcare, legal, finance and banking, and real estate as industries that rely on vFax.