Outset vs Qualitati
Outset
outset.aiQualitati
qualitati.comSide by side
| Figure | Outset | Qualitati |
|---|---|---|
| Price from | — | €7.50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 8 |
| Spec score · Conversational AI Survey Platforms | 7.8 (#3) | 7.9 (#2) |
| Spec score · AI User Research Tools | 7.8 (#14) | 8.0 (#10) |
| Headquarters | San Francisco, California, United States | Paris, France |
| Security | Outset states it is SOC 2 Type II certified and GDPR and HIPAA compliant, and that customer data is encrypted at rest and is never used to train external models. | The site advertises GDPR safeguards and 256-bit encryption. |
| Support | Outset says its Customer Success team provides a dedicated onboarding call, and additional support models can help with study setup and recruitment. | Team and Organizations plans include priority support, and the Team plan also includes an onboarding session. |
Plans
Qualitati
- FreeFree
- Student€9 a month
- Student€90 a year
- Researchers€19 a month
- Researchers€190 a year
- Team€99 a month
- Team€990 a year
- OrganizationsPriced on request
In their own words
Qualitati
Qualitati is a web-based qualitative research platform for universities and research companies. Its AI moderator runs text or voice interviews and adapts follow-up questions to each participant. Live AI-moderated focus groups can probe responses, invite quieter participants, check consensus, and counter groupthink; synthetic groups are available for exploratory research. Conversational surveys use AI follow-ups and branching logic and are unlimited across pricing tiers. For analysis, ThemeLens can process up to 100 transcripts at once and synthesize themes with quotes tied to participants. The QDA Workspace supports inductive and deductive coding, codebook generation, and theme visualization. Voice Analytics extracts acoustic features such as pitch, loudness variability, speech rate, and voice quality, then generates managerial insights. Listed interview languages include English, Chinese, French, Norwegian, Dutch, German, Spanish, Portuguese, Japanese, and Arabic. The site says transcription uses ElevenLabs Scribe v2 in each listed language, including Mandarin. Plans range from a free tier with 30 monthly credits to paid plans from €9 per month; Team costs €99 per month, while Organizations pricing is custom. The site advertises GDPR safeguards and 256-bit encryption.