Papago vs Smartling
Papago
papago.naver.com
Smartling
smartling.comSide by side
| Figure | Papago | Smartling |
|---|---|---|
| Price from | $9.99/mo | $0.01/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 6 |
| Spec score · Translation apps | 9.1 (#9) | 8.7 (#20) |
| Spec score · Translation Software | 8.8 (#12) | 8.1 (#66) |
| Spec score · Language Translation Software | 8.8 (#5) | 8.1 (#15) |
| API access | No | Yes |
| Document translation | Yes | Yes |
| Glossary tools | Yes | Yes |
| Headquarters | NAVER 1784, 95 Jeongjail-ro, Bundang-gu, Seongnam-si, Gyeonggi Province, South Korea | New York City, New York, United States |
| Product | NAVER describes Papago as an AI translator that uses self-developed AI technology to help users read, write, hear, and speak foreign languages. | Smartling describes its cloud based translation management platform as a hub for managing multilingual content and localization workflows. |
| Security | Papago Plus says it does not store translation data on its servers and immediately destroys it unless customers request storage; requested stored data is encrypted. | Smartling lists SOC 2, HIPAA, GDPR, PCI Level 1, HITRUST e1, and several ISO certifications on its security page. |
| Support | Papago’s Help Center lists help topics for supported languages, voice, image, text, document, conversation, and web translation, plus an inquiry option. | The company lists dedicated customer success managers, 24/7 technical support, professional services, managed services, and professional linguists. |
| Website translation | Yes | Yes |
Plans
Papago
- Plus Basic$9.99 a month
- Plus Standard$29.99 a month
- Plus Advanced$55.99 a month
- PapagoFree
- Enterprise PassPriced on request
Smartling
- Machine Translation$0.01 a month
- AI Translation$0.06 a month
- AI Human Translation$0.12 a month
- Human Translation$0.20 a month
- CorePriced on request
- EnterprisePriced on request
In their own words
Papago
Papago is an AI translator that NAVER describes as using its own AI technology to help people read, write, hear, and speak foreign languages. Its app offers text, image, voice, offline text, conversation, handwriting, website, and document translation, plus Edu and a dictionary. The app listing names 14 languages, including Korean, English, Japanese, Chinese in Simplified and Traditional forms, Spanish, French, Vietnamese, Thai, Indonesian, Russian, German, Italian, and Arabic. The standard web document translator supports PDF, DOCX, XLSX, PPTX, and HWPX files up to 20 MB. Papago Plus adds support for PDF, HWPX, MS Office, and TXT documents while retaining complex formatting, with translated files available for editing. Plus also offers batch image translation, real-time voice translation, custom and shared glossaries, and team accounts. The free Papago plan lists monthly limits for images, documents, voice translation, and glossary terms. Plus Basic costs $9.99 a month; the higher Plus plans cost 29.99 USD and $55.99 a month. A 30-day trial is listed.
Smartling
Smartling is a cloud-based translation management platform for coordinating multilingual content and localization work. It supports document and website translation, with AI, machine translation and human translation options. Its AI Hub works with more than 20 large language models and machine translation engines. Translation memory, glossary tools and linguistic quality assurance support language management; reporting uses the Multidimensional Quality Metrics framework. Workflows can automate content detection, job submission, quality estimation and publishing. Listed integrations cover content management, code repositories, marketing, cloud storage and collaboration, and the platform offers API access. Supported formats include JSON, XML, YAML, HTML, Markdown, iOS strings, Android XML, Office files, PDFs and subtitles. Smartling says the platform supports hundreds of languages and locales and can process millions of words and translation actions daily. It lists web and API access, plus a free trial. Pricing starts at $0.01; plans include per-word translation options and some with prices not listed.