Parathon vs TotalMD

Parathon provides revenue cycle management software and services for healthcare providers, including hospitals, health systems, and physician groups. Founded in 1995, it offers tools for contract management, patient estimates, denials, collections, and revenue recovery. Its Parallel Database consolidates revenue cycle and patient accounting data from legacy EMRs into an enterprise-wide system. Contract modeling helps providers evaluate reimbursement from third-party payers. The Patient Responsibility Estimator uses real-time eligibility and benefits data from commercial and Medicare payers, while Denials Management provides worklists to monitor, work, and route denied claims. Collection Management uses event-driven worklists for accounts receivable follow-up and claim resolution. Services address denials, underpayments, zero-balance claims, and claims without payer response or payment. Parathon also offers a machine-readable standard charges file and a patient-facing estimator for personalized out-of-pocket estimates. The company says its price transparency solution is designed to meet CMS Price Transparency Final Rule requirements and produce audit-ready pricing data. The product is available through the web; pricing is on request.

TotalMD combines billing, scheduling, electronic health records, and patient communication for medical practices and billing teams. Its practice-management tools connect appointments, patient records, and billing workflows. The EHR supports charting, electronic prescribing, document signing, custom reports, and patient education materials. A claim validator checks completeness and accuracy before electronic or paper submission, and users can verify live insurance eligibility and benefits from scheduled appointments. TotalMD Communicator includes texting, mass email, marketing campaigns, online scheduling, recalls, confirmations, reviews, and reputation management. The Patient Portal provides HIPAA-compliant messages, reminders, and intake forms. Patients can receive mailed statements and make secure online payments through BillFlash. TotalMD Cloud works on Mac and PC; the regular version does not run on macOS unless using dual boot or Parallels. On-premise specifications support Windows 10 and newer. Online customers receive support at no additional charge during the listed weekday hours. Pricing starts at $69 per user per month, and a free trial is available.