parcelLab Returns vs Tracktainer
parcelLab Returns
parcellab.comTracktainer
tracktainer.comSide by side
| Figure | parcelLab Returns | Tracktainer |
|---|---|---|
| Price from | — | $0.08/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Shipment Tracking Software | 7.5 (#11) | 7.8 (#6) |
| Founded | 2015 | 2026 |
| Integrations | The product page names Zendesk and Salesforce and says it connects with ecommerce platforms, carrier networks, and warehouse management systems. | The product lists API access, webhooks, CSV upload, and ERP/TMS integrations; it says there are no integration fees. |
| Security | parcelLab's data processing agreement says its infrastructure is continuously certified under SOC 2 and HIPAA standards, with proof available upon request. | The GDPR page states that data is encrypted in transit with TLS 1.3 and at rest with AES-256, and that the company conducts penetration testing and vulnerability assessments. |
| Support | parcelLab offers technical help through its knowledge base and provides sales support and platform tours through its contact page. | The product lists 24/7 customer support; the Enterprise plan also advertises dedicated support and an SLA. |
Plans
Tracktainer
- FreeFree
- Volume-based annual$1 a year
- Volume-based monthly$1 a month
- EnterprisePriced on request
In their own words
parcelLab Returns
parcelLab Returns has no write-up on Specifiction yet; its figures are above.
Tracktainer
Tracktainer tracks containers and shipments from a container number, Bill of Lading, or booking reference, with automatic carrier detection and real-time results. It says its coverage spans 170+ shipping lines and 95% of global container volume. A web dashboard shows shipment milestones and vessel positions, with email and push alerts, analytics, and CSV export. The service advertises machine-learning ETA predictions and says it can flag delays 3–5 days ahead; free-time and detention alerts are listed as tools for demurrage prevention. Integrations include an API, webhooks, CSV upload, and ERP/TMS connections, with no integration fees stated. The REST API uses Bearer API keys and JSON:API responses, and a live shipment map can be embedded with custom colors and branding. Tracktainer lists three free tracking credits, with no card required. Volume-based monthly pricing is $1 a month with a 10-credit minimum; one credit covers a shipment, and same-shipment checks within 24 hours use no extra credits.