| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Property Management Software | 9.1 (#13) | 7.0 (#234) |
| Spec score · Rent Payment Software | 8.8 (#6) | 7.2 (#24) |
| Free plan | No | Yes |
| Maintenance | Maintenance tickets can record property issues, attach invoices and create payments from the ticket workflow. | Landlords can track requests with photos, priorities, vendors, scheduled dates, status, and costs linked to a unit. |
| Security | PayProp says transaction information is encrypted using 256-bit SSL certificates and its application runs behind firewalls monitored around the clock. | Its privacy policy states that data in transit uses TLS 1.3, stored data uses AES-256 encryption, and passwords are hashed using bcrypt. |
| Support | PayProp offers phone and email support, onboarding, refresher training, and a dedicated account manager. | The privacy policy lists [email protected] for general support and [email protected] for privacy requests. |
| Tenant portal | Tenants receive a branded portal for payment options, payment history, deposits, documents and maintenance requests. | Invited tenants can access their own tenancy details, invoices, shared documents, and maintenance requests at no fee to tenants. |
