Pega RPA vs Zoho RPA
Pega RPA
pega.com
Zoho RPA
zoho.comSide by side
| Figure | Pega RPA | Zoho RPA |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 2 |
| Spec score · Software Rpa | 7.8 (#8) | 7.6 (#10) |
| Spec score · Robotic Process Automation - Enterprise Software | 7.8 (#7) | 7.6 (#9) |
| Spec score · Robotic Process Automation Software | 7.7 (#14) | 7.6 (#16) |
| Founded | 1983 | 1996 |
| Headquarters | Waltham, Massachusetts, USA | Chennai, India |
| Integrations | Robot Studio adapters support Windows applications including Java apps and SAP GUI, web apps, and host or mainframe applications accessed through an emulator. | Zoho RPA offers pre-built tasks for over 1,000 cloud apps; cloud app actions require a separate Zoho Flow subscription and count against Flow limits. |
| Intended users | Pega describes RPA as enterprise-grade automation for organizations bridging system gaps, automating manual work, and freeing employees' time. | Zoho describes its free edition as suitable for small teams automating repetitive tasks across cloud and desktop systems. |
| Purpose | Pega RPA connects unrelated software systems and automates tedious manual work and repetitive tasks. | Zoho RPA records and automates high-volume repetitive tasks across cloud and desktop systems, including desktop, web, and legacy applications. |
| Security | For Pega Cloud, Pega states that data at rest uses AES 256-bit encryption and data in transit uses TLS 1.2 and TLS 1.3. | The product page lists SOC 2 Type II, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO 9001, HIPAA, and GDPR among its standards and requirements. |
| Support | Pega directs RPA users to its Support Center for questions and discussions, and says users can open a support ticket through My Support Portal for environment-specific guidance. | Zoho directs users to its user guide and lists [email protected] for product help and pricing questions. |
Plans
In their own words
Pega RPA
Pega RPA connects software systems and automates manual work across self-hosted, web, and Windows environments. Attended automation supplies digital assistants for tedious tasks in real time, while unattended bots can run in the background 24/7 without waiting for APIs. Robot Studio provides a low-code workspace to design, test, and deploy bots; design agents map applications and generate automations. Adapters cover Windows, web, and emulator applications, including Java, SAP GUI, Chrome, Electron, and host or mainframe systems. They can automate applications without recompiling or modifying the target, including systems without a well-defined API. Robot Manager manages work queues, monitors bot performance, and enables self-healing bots. Pega describes governance, testing, and reuse, and lists connections to Pega Agentic AI, Process Mining, and Process AI. Pega Cloud controls include role-based access, SAML, OAuth, Active Directory integration, AES 256-bit encryption at rest, and TLS 1.2 and 1.3 in transit. Documentation lists R25 and 22.1.
Zoho RPA
Zoho RPA records and automates repetitive, high-volume work across cloud and desktop systems, including web and legacy applications. Its Recorder captures task steps to form an automated workflow. Listed capabilities cover Windows, web, Excel, files and folders, OCR, PDF, and intelligent document processing. Zia can draft workflows from plain-language instructions, including triggers, steps, error handling, and exception routing. Enterprises can connect AI features to their licensed OpenAI, Anthropic, or Gemini models through Bring Your Own Key. Pre-built tasks cover more than 1,000 cloud apps, but cloud app actions need a separate Zoho Flow subscription and count against Flow limits. The free plan includes 3 executions per billing period, 1 production flow, and 30 days of history. Each successful run counts toward the monthly execution limit, which does not carry over. A flow can have at most 149 actions. Windows, Mac, and Linux agents are listed, though Mac and Linux currently support web automation only. Zoho RPA also lists API, extension, Linux, macOS, web, and Windows platforms.