PestPac vs Smart Book
PestPac
pestpac.comSmart Book
wwwsmartbook.comSide by side
| Figure | PestPac | Smart Book |
|---|---|---|
| Price from | — | $25/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Pest Control Software | 7.5 (#25) | 8.3 (#5) |
| Integrations | The API can interact with servicing, scheduling, billing, and payments, and the integrations page lists partners including Avalara, Azuga, Bell IQ, QuickBooks, and Verizon Connect. | The terms identify Base44 infrastructure, Stripe payments, Resend email and Twilio SMS as third-party providers. |
| Support | The product site lists service support by phone at (888) 448-5197. | Support covers product questions, setup, account access, billing, technical issues and privacy requests through a public support channel. |
Plans
PestPac
- EnterprisePriced on request
- ProfessionalPriced on request
- Small BusinessPriced on request
Smart Book
- Whole Crew — monthly$30 a month
- Whole Crew monthly$30 a month
- Whole Crew — annual$300 a year
- Whole Crew annual$300 a year
In their own words
PestPac
PestPac is business software for pest control companies managing field work, finances, and back-office operations. It serves businesses working with residential customers, commercial clients, or both. Field tools cover work-order scheduling, route planning, a technician app, and GPS visibility into vehicles and driver behavior. Integrated pest management tools help staff inspect areas, scan devices, track pest activity, and document it onsite. Residential customers can check account information, schedule service, view invoices, and pay bills through self-service tools. Commercial functions include service and billing across multiple locations, device and alert management for multi-unit properties, and inspection and licensing records for audits. Plans range from customer management, basic scheduling, billing, and reporting to route optimization, advanced accounting, marketing automation, and API integrations. The API covers servicing, scheduling, billing, and payments, and listed partners include Avalara, Azuga, Bell IQ, QuickBooks, and Verizon Connect. Desktop software supports current Windows and macOS versions and one version back. Mobile apps support the latest iOS and Android versions plus two prior versions, on 64-bit devices. Pricing is on request; there is no free plan.
Smart Book
Smart Book is a CRM and field-service management platform for owner-led local service businesses, including lawn care, cleaning, property maintenance, pool service, HVAC and pest control. It manages customers, schedules, recurring work, estimates, invoices, reporting and field roles. Jobs can run once or recur weekly, bi-weekly, monthly or on a custom schedule. Estimates support line items and secure approval links; accepted work can become a job, with invoices tied to the client and job. Technicians use the My Day phone workflow to see assigned jobs, route order, directions, notes and attachments, then mark starts and completions. Stripe connections support invoice payments, saved cards and AutoPay when enabled and authorized; processing fees are separate. The Whole Crew plan costs $30 a month or $300 a year, both with unlimited team members and owner, admin, dispatcher and technician roles. A 7-day trial is available, but there is no free plan. Smart Book runs on Android, iOS and web.