PHPCRM vs Zoho CRM
PHPCRM
phpcrm.com
Zoho CRM
zoho.comSide by side
| Figure | PHPCRM | Zoho CRM |
|---|---|---|
| Price from | $9.99/mo | $14/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 5 | 15 |
| Spec score · CRM Software | 8.1 (#109) | 9.4 (#3) |
| Company history | The About page says the project started in 2009 and the company was established in 2021. | Zoho CRM says it has been driving innovation since 2005. |
| Customization | The maker says PHPCRM Cloud can be customized with modules, workflow automation, feature changes, and third-party integrations, with customization charges based on complexity. | Canvas, Client Script, layouts, and portals let organizations customize the CRM and provide access to customers, partners, and vendors. |
| Founded | 2021 | 1996 |
| Free plan | Yes | Yes |
| Headquarters | Noida, Uttar Pradesh, India | Chennai, India |
| Integrations | The Cloud page lists SMTP email integration and REST API, while the maker says third-party integrations such as payment gateways, WhatsApp APIs, SMS services, and accounting software can be added through customization. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Marketing automation | Yes | Yes |
| Security | The maker says the self-hosted edition stores its files and database on the customer's server and supports allowing or blocking IP addresses. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
| Support | Cloud support varies by plan: Starter lists standard email support, Standard lists priority email and live chat, and Advanced lists priority email, chat, and call support. | Paid editions include Classic support, with optional paid plans offering faster responses and round-the-clock support; live chat is available 24x5. |
Plans
PHPCRM
- Open-SourceFree
- Starter$9.99 a month
- Standard$19.99 a month
- Advanced$26.99 a month
- PHPCRM Open-SourceFree
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.