Pipecat vs Voiceflow
Pipecat
pipecat.ai
Voiceflow
voiceflow.comSide by side
| Figure | Pipecat | Voiceflow |
|---|---|---|
| Price from | $0.01/mo | $81/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 7 | 7 |
| Spec score · AI Voice Agents | 9.0 (#3) | 8.7 (#4) |
| Spec score · Conversational AI Platforms | 8.9 (#5) | 8.6 (#7) |
| Founded | LinkedIn lists Pipecat as founded in 2024. | 2019 |
| Integrations | LinkedIn describes 60-plus LLM and service integrations, multi-vendor telephony, function calling, cross-platform libraries and HTTP, WebSocket and WebRTC networking. | Native connectors include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail and Twilio. |
| License | The main Pipecat repository is licensed under BSD-2-Clause. | Voiceflow, Inc.'s terms grant a revocable, nonexclusive service license and restrict copying and reverse engineering, indicating the hosted product is proprietary. |
| Rating on G2 | 0.0 out of 5 from 0 reviews | 4.5 out of 5 from 115 reviews. |
| Self-hosting | Pipecat runs wherever Python runs and can be deployed on the user's own infrastructure. | An official Voiceflow V2 article describes an enterprise dialog engine that can be self-hosted on internal infrastructure. |
| Support | The Pipecat homepage offers enterprise support and FDE hours for architecture reviews, latency tuning, and custom deployments. | Official documentation directs users to Voiceflow support by email and offers enterprise product demos. |
| What it does | Pipecat is an open-source Python framework for real-time voice and multimodal conversational agents. | Voiceflow provides tools to build, test, deploy and monitor customer-facing chat and voice agents across channels and languages. |
Plans
Pipecat
- Pipecat Cloud agent-1x reservedFree
- Pipecat frameworkFree
- Pipecat Cloud$0.01 a month
- Pipecat Cloud agent-1x active$0.01 a month
- Pipecat Cloud agent-2x active$0.02 a month
- Pipecat Cloud agent-3x active$0.03 a month
- Pipecat Cloud EnterprisePriced on request
Voiceflow
- Agencies & PartnersFree
- StarterFree
- Pro$120 a month
- Business$500 a month
- Pro$972 a year
- BusinessesPriced on request
- EnterprisePriced on request
In their own words
Pipecat
Pipecat is an open-source ecosystem for building voice and multimodal AI agents. Its pipelines can handle voice, video, text, and images, with control over individual frames in a conversation. Because frames move through the pipeline as they are produced, an agent can begin responding before a person has finished speaking. The framework includes interruption handling, turn detection, context management, subagent handoffs, and Pipecat Flows, and its homepage lists more than 200 providers and services for speech, language, and vision. Transports include WebRTC, SIP, and PSTN, alongside client SDKs, a UI kit, metrics, traces, and OpenTelemetry. Teams can run it on infrastructure that supports Python or deploy it to Pipecat Cloud, which adds scaling and observability. Cloud capabilities include telephony, noise cancellation, monitoring, recordings, and persistent transcription storage. Pipecat Cloud is listed at $0.001 per participant minute for Daily WebRTC voice and $0.004 per participant minute for voice and video; connected third-party services using customer keys are billed by their providers.
Voiceflow
Voiceflow is a platform for building, testing, deploying, and monitoring chat and voice agents across channels and languages. Its builder combines agentic playbooks, deterministic workflows, shared instructions, and guardrails. Teams can review transcripts and call recordings, run evaluations and tests, and track analytics. Agents can reach users through a native chat widget, mobile apps, phone calls, SMS, or custom interfaces built with the Conversations API. Native integrations include Zendesk, Salesforce, HubSpot, Shopify, Airtable, Google Sheets, Gmail, and Twilio. Agents can also connect to external REST APIs, custom Functions, and MCP servers. Teams can choose from major LLM providers or bring their own model. Voiceflow says customer data is not used to train AI or machine-learning models and integrated model providers are configured for zero data retention. Its security information describes encryption at rest with customer-managed keys and encryption in transit using TLS and mTLS. The company was founded in 2019. Agencies and partners have a free-trial plan with usage-based billing; business pricing is available on request. Support includes implementation that can be self-serve or fully managed.