Plain vs Trengo

Plain

6.2 #74 in Help desk software

About Plain

Trengo

7.6 #16 in Help desk software

About Trengo
PlainTrengo
Free planNoNo
Free trialNoYes
Paid from$35/mo€299/mo
Open sourceNoNo
PlatformsapiAndroid, api, iOS, macOS, Web, Windows
Free planNoNo
Paid from$35/user/mo—
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats1—

Both are listed in Best Help Desk Software. On Specifiction, Trengo scores higher on our published basis.