PlaybookUX vs PrepsUs
PlaybookUX
playbookux.comPrepsUs
prepsus.ioSide by side
| Figure | PlaybookUX | PrepsUs |
|---|---|---|
| Price from | $450/mo | £1.92/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 4 | 6 |
| Spec score · Usability Testing Software | 8.5 (#7) | 8.0 (#18) |
| Data protection | The security page states that data in transit uses TLS and data at rest is encrypted with AES-256, and that customers can permanently delete their data. | The homepage states that PrepsUs is GDPR and LGPD compliant and uses data encryption standards. |
| Purpose | PlaybookUX is an all-in-one platform for recruiting participants, conducting qualitative and quantitative research, and analyzing and organizing findings. | PrepsUs describes itself as a user research and product discovery platform for learning about users, experimenting, and testing in one place. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | The pricing page lists chat support through its feedback widget and email support at [email protected]. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
PrepsUs
- FreeFree
- Starter£23 a year
- Starter£35 a month
- Pro£38 a year
- Pro£49 a month
- OrganisationPriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.