PlaybookUX vs reOS
PlaybookUX
playbookux.com
reOS
reos.aiSide by side
| Figure | PlaybookUX | reOS |
|---|---|---|
| Price from | $450/mo | $49.17/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 4 | 7 |
| Spec score · AI User Research Tools | 8.3 (#4) | 7.4 (#22) |
| Data protection | The security page states that data in transit uses TLS and data at rest is encrypted with AES-256, and that customers can permanently delete their data. | The trust center states that reOS uses TLS 1.2+ in transit, AES-256 at rest, and does not allow listed AI providers to train on research content. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | Pricing lists standard support on Researcher and Team, priority support on Scale, and dedicated support on Enterprise. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
reOS
- Researcher$59 a month
- Team$249 a month
- Researcher (yearly billing)$590 a year
- Scale$999 a month
- Team (yearly billing)$2,490 a year
- Scale (yearly billing)$9,990 a year
- EnterprisePriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.