PlaybookUX vs Senso
PlaybookUX
playbookux.com
Senso
sensostudy.comSide by side
| Figure | PlaybookUX | Senso |
|---|---|---|
| Price from | $450/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Usability Testing Software | 8.5 (#7) | 7.5 (#33) |
| Purpose | PlaybookUX is an all-in-one platform for recruiting participants, conducting qualitative and quantitative research, and analyzing and organizing findings. | Senso is a UX and CX research platform for studying user experience, digital products, landing pages, and visuals. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | The plans include usability training and consulting hours; Standard and Corporate include dedicated support, while Start does not. |
| Trial | The pricing page says sign-up includes a free trial of the Grow plan with no credit card required; it does not state the trial duration. | Senso says the first five-second test is free and offers a free trial or demonstration. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.