PlaybookUX vs Userlytics
PlaybookUX
playbookux.com
Userlytics
userlytics.comSide by side
| Figure | PlaybookUX | Userlytics |
|---|---|---|
| Price from | $450/mo | $699/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Crowd Testing Tools | 8.5 (#2) | 7.5 (#11) |
| Spec score · Consumer Video Feedback Software | 8.5 (#2) | 7.6 (#11) |
| Spec score · AI User Research Tools | 8.3 (#4) | 7.5 (#20) |
| Spec score · Usability Testing Software | 8.5 (#7) | 7.6 (#31) |
| Spec score · User Experience Software | 8.4 (#8) | 7.6 (#22) |
| Spec score · UX Research Software | 8.2 (#8) | 7.4 (#23) |
| Spec score · User Testing | 8.3 (#7) | 7.6 (#19) |
| Participant panel | PlaybookUX says its global panel has more than 7 million vetted consumer and professional participants, and users can also bring their own participants. | Userlytics says its global participant panel has over 2 million participants across more than 150 countries. |
| Research methods | The platform offers unmoderated testing, moderated interviews, card sorting, tree testing, surveys, five-second testing, first-click testing, and preference testing. | It supports moderated, unmoderated, and quantitative testing, along with card sorting, tree testing, and X-second tests. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | Userlytics advertises a 24-hour support turnaround and offers UX consulting for study design, participant targeting, result analysis, and reporting. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
Userlytics
- Enterprise$34, paid once
- Premium$699 a month
- LimitlessPriced on request
- Project BasedPriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.
Userlytics
Userlytics has no write-up on Specifiction yet; its figures are above.