PlaybookUX vs UXprobe
PlaybookUX
playbookux.comUXprobe
uxpro.beSide by side
| Figure | PlaybookUX | UXprobe |
|---|---|---|
| Price from | $450/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Usability Testing Software | 8.5 (#7) | 7.4 (#40) |
| Purpose | PlaybookUX is an all-in-one platform for recruiting participants, conducting qualitative and quantitative research, and analyzing and organizing findings. | UXprobe lets teams run online usability tests to identify website usability problems and collect qualitative data about customer performance and satisfaction. |
| Support | All customers have access to chat support, while enterprise customers are assigned a dedicated customer success manager. | UXpro lists [email protected] as its contact email for UXprobe inquiries. |
Plans
PlaybookUX
- Self-serveFree
- Scale$5,400 a year
- Pro$8,800 a year
- EnterprisePriced on request
In their own words
PlaybookUX
PlaybookUX is a research platform for recruiting participants, running studies and organizing findings. Researchers can conduct unmoderated tests, moderated interviews, card sorting, tree testing, surveys, five-second tests, first-click tests and preference tests. Its stated panel has more than 7 million vetted consumer and professional participants, and users can also bring their own. Analysis tools include transcripts, notes, tags, video clips, highlight reels, heat maps and task-success analytics. AI features include follow-up questions, summaries, sentiment analysis, pattern detection, screener and script generation, and AI personas. The Figma integration imports prototypes and supports goal-completion metrics, misclick tracking, and heat and click map overlays. It also offers an API and MCP layer for connecting data with other tools and automating project creation. The platform supports web, Android, iOS, macOS and Windows, including native Android and iOS app research. Self-serve is free and allows 50 sessions annually; Scale costs $5,400 a year and Pro costs $8,800 a year.
UXprobe
UXprobe is an online usability testing service for teams investigating website usability and gathering qualitative information about customer performance and satisfaction. Teams define tasks and questions, share a test link with participants, then review recorded sessions and dashboards. Participants can begin without downloading additional software. During tests, UXprobe records screens and webcams alongside answers to contextualized questions. Its dashboard presents UX metrics, graphs, and charts. The service can be used to test websites, apps, software, and prototypes accessible through a URL, with moderated and unmoderated sessions. For mobile app tests, UXpro describes using a separate Android app or QuickTime for iOS; iPhone testing requires a Mac. The listed platforms are Android, iOS, macOS, web, and Windows. A UXpro case study says UXprobe connects to REST services and works with existing tools and NLP services. Its SaaS runs on Google App Engine, and access to reports is through Google accounts, which support two-factor authentication. The Free trial plan is free and includes 10 videos without requiring a credit card.