PortSIP PBX vs VitalPBX
PortSIP PBX
portsip.com
VitalPBX
vitalpbx.comSide by side
| Figure | PortSIP PBX | VitalPBX |
|---|---|---|
| Price from | Free | $100/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 7 |
| Spec score · Business Phone Systems | 8.7 (#23) | 9.2 (#7) |
| Spec score · IP PBX Software | 8.3 (#5) | 8.9 (#2) |
| Spec score · Call Management system | 8.2 (#14) | 8.7 (#8) |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Deployment | PortSIP PBX can run in a customer data center, on premises, or on Azure, AWS, and Google Cloud, with Docker deployment. | The download page offers an ISO and installation guides for virtual machines, hardware, and VPS deployments. |
| Desktop and mobile apps | Yes | Yes |
| Free plan | Yes | Yes |
| Integrations | Microsoft 365 integration supports user provisioning, SSO in web and native apps, and directory and contact synchronization. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Product | PortSIP PBX is a multi-tenant communications platform for service providers and MVNOs offering Cloud PBX, UCaaS, CPaaS, and CCaaS services. | VitalPBX is a unified communications PBX built on Asterisk and Linux for business telephony, call routing, call centers, multi-tenant deployments and CRM connectivity. |
| Security | PortSIP PBX and its apps support SRTP and DTLS-SRTP media encryption, with AES-256 when enabled. | The feature comparison lists Firewall and Intrusion Detection across Community, Enterprise, Call Center, Multi-Tenant, and VitalPBX One. |
| Support | The product page advertises 24 x 7 support. | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. |
| Voicemail transcription | Yes | Yes |
Plans
PortSIP PBX
- Free EditionFree
- Licensed Edition — PerpetualPrice not published
- Licensed Edition — AnnualPrice not published
- Annual licensePriced on request
- Perpetual licensePriced on request
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
PortSIP PBX
PortSIP PBX is a multi-tenant communications platform for service providers and MVNOs offering Cloud PBX, UCaaS, CPaaS, and CCaaS services. It brings together call routing, SMS, WhatsApp, team messaging, contact center functions, and voice and video meetings. Customers can run it in their own data center, on premises, or on Azure, AWS, and Google Cloud; Docker deployment is supported. PortSIP says a deployment can support 50,000–100,000 simultaneous online users. Contact center tools include skill-based routing, queue strategies, wallboards, analytics, callback, and real-time monitoring and training. AI features include call and voicemail transcription, generated notes and summaries, and sentiment analysis. Microsoft 365 integration supports user provisioning, SSO, and directory and contact synchronization. Developer options include REST APIs, Pub/Sub, messaging APIs, webhooks, a calling SDK, and call control APIs. The Free Edition costs nothing and includes all features, up to two simultaneous calls, and three extensions. Paid perpetual and annual licenses provide access to all features and are based on extension users; prices require a quote. The platform and its apps support SRTP and DTLS-SRTP media encryption, with AES-256 when enabled. The product page advertises 24 x 7 support.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.