Postmark vs Twilio SendGrid
Postmark
postmarkapp.comTwilio SendGrid
twilio.comSide by side
| Figure | Postmark | Twilio SendGrid |
|---|---|---|
| Price from | $5/mo | $19.95/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| API | Yes | Yes |
| Plans published | 8 | 5 |
| Spec score · Transactional email services | 9.2 (#1) | 9.1 (#2) |
| Spec score · Transactional Email Software | 8.7 (#7) | 8.2 (#19) |
| Spec score · Email APIs | 8.6 (#6) | 8.2 (#13) |
| Dedicated IP option | Yes | Yes |
| Founded | 2010 | 2008 |
| Free plan | Yes | No |
| Sending methods | Applications can integrate with Postmark through its REST API or SMTP. | Customers can send through the RESTful Web API, SMTP relay, or SMTP API. |
| Paid from | 15 | 19.95 |
| Support | Postmark offers support by email, live chat, and one-on-one calls and reports a 95% customer happiness rating. | Twilio offers professional services from email experts to help configure email, troubleshoot issues, and improve deliverability and open rates. |
Plans
Postmark
- FreeFree
- Basic$15 a month
- Pro$16.50 a month
- Platform$18 a month
- Custom activity retention$5 a month
- DMARC monitoring$14 a month
- Dedicated IP$50 a month
- High-volume plansPriced on request
Twilio SendGrid
- Free TrialFree
- Pay as you goFree
- Essentials$19.95 a month
- Pro$89.95 a month
- PremierPriced on request
In their own words
Postmark
Postmark delivers and tracks application email as an alternative to SMTP or Sendmail. It separates transactional and broadcast messages into different Message Streams and IP infrastructure. Developers can send through REST API, SMTP, or multi-region SMTP routing, with official libraries for Node.js, Python, Rails, Ruby, PHP, and.NET. Inbound messages can be converted to JSON and sent to a webhook URL. Tracking includes delivery, bounces, spam, opens, and links, with event webhooks. Editable responsive templates cover transactional messages such as password resets, receipts, and invitations. The free Developer plan costs nothing, provides 100 emails per month, permits no overages, and does not expire. Basic starts at $15 a month for 10,000 emails per month; extra emails cost $1.80 per 1,000 and are calculated at the end of the billing cycle. Unused emails do not roll over. Postmark lists API and web access. Its iOS app was sunset in June 2025 and is no longer supported.
Twilio SendGrid
Twilio SendGrid Email API sends email through a cloud-based delivery service, so customers do not need to maintain their own email servers. Messages can be sent through its RESTful Web API, SMTP relay, or SMTP API, with open-source client libraries for C#, Go, Java, Node.js, PHP, Python, and Ruby. Tools include dynamic templates, an Email Validation API, deliverability insights, and email testing. The Email Activity API, Event Webhook, and Activity dashboard track deliveries, opens, clicks, bounces, unsubscribes, and spam reports. Security features listed include SPF, DKIM, DMARC, TLS encryption, and API keys that can be limited or revoked. Twilio states a 99% deliverability rate. A 60-day free trial is listed at free, with limits of 100 emails per day and 100 contacts. Pay as you go is free; Essentials starts at $19.95 a month and Pro at $89.95 a month. Each email to one recipient uses a credit, even if deferred or sent to spam. Twilio says SendGrid does not natively support HIPAA-compliant data transmission.