Prefixbox Search Analytics vs Relevanssi

Prefixbox Search Analytics measures how shoppers interact with store search so e-commerce retailers can assess relevance and conversion. It tracks Search Success Rate and Time to Success, alongside more than 100 search metrics across a store. Coverage includes search relevance, autocomplete, result pages, related searches and merchandising campaigns, with reporting for zero-result searches, search conversions and result clicks. The free offering is designed for retailers with more than 150,000 searches per month. Grow+ costs €1,250 per month and includes the Insights and Experimentation Suite; Enterprise pricing is by quote. Prefixbox Insights provides online and offline experimentation tools, including A/B testing. Integrations include Shopify, Salesforce, Magento, WooCommerce and custom-built stores through APIs, front-end integration or mobile app integration. Prefixbox says it uses first-party cookies and handles retailer and customer data according to GDPR privacy laws. The cloud service is hosted in Microsoft Azure datacenters with redundancy and replicas across multiple datacenters. Support includes email, a Technical Integration Team and support packages.

Relevanssi has no write-up on Specifiction yet; its figures are above.