PrepsUs vs Userfeel
PrepsUs
prepsus.io
Userfeel
userfeel.comSide by side
| Figure | PrepsUs | Userfeel |
|---|---|---|
| Price from | £1.92/mo | $250/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 6 | 5 |
| Spec score · Usability Testing Software | 8.0 (#18) | 8.9 (#3) |
| Headquarters | London, England, UK | London, England, United Kingdom |
| Intended users | The product page presents PrepsUs as a shared discovery platform for product and design teams, and its pricing page describes Starter and Pro as plans for individual users. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Support | The pricing page lists chat support through its feedback widget and email support at [email protected]. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
PrepsUs
- FreeFree
- Starter£23 a year
- Starter£35 a month
- Pro£38 a year
- Pro£49 a month
- OrganisationPriced on request
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.