Primetric vs Smartsheet
Primetric
primetric.com
Smartsheet
smartsheet.comSide by side
| Figure | Primetric | Smartsheet |
|---|---|---|
| Price from | — | $9/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Capacity Planning Software | 7.0 (#47) | 8.4 (#5) |
| Headquarters | Wroclaw, Poland | Bellevue, Washington, USA |
| Integrations | Listed integrations include Jira Cloud and Server, Tempo, Harvest, Clockify, Redmine, Teamwork, Hubstaff, HiBob, BambooHR, and Calamari. | Smartsheet lists integrations including Jira, Power BI, Salesforce, SAP, ServiceNow, Tableau, Workday, Slack, Microsoft Teams, and Adobe Creative Cloud. |
| Security | The security page states that data is encrypted, backed up daily, and hosted in separate customer instances; it also claims GDPR and SOC 2 Type 1 compliance. | Smartsheet describes role-based access controls, SSO, MFA, external collaboration controls, event reporting, and 24/7 incident monitoring. |
| Support | Primetric says its customer center is available 24 hours per day and lists support through its center, WhatsApp, Slack, Microsoft Teams, phone, and email. | All plans include Help & Learning content, the Smartsheet Community, and web-based ticketing; premium support is included with Advanced Work Management. |
| Time tracking | Users can log work with timesheets and compare tracked work with plans. | Yes |
Plans
Smartsheet
- Pro$9 a month
- Business$19 a month
- EnterprisePriced on request
- Advanced Work ManagementPriced on request
In their own words
Smartsheet
Smartsheet provides tools for teams to manage projects and build solutions, from individual workflows to complex portfolios. Work views include grid, Gantt, calendar, table, board, and timeline, though timeline is included with Business and higher plans. Project capabilities include dashboards, reports, forms, formulas, workload tracking, and portfolios, with some features limited by plan. No-code workflows can be automated: Pro includes 250 automations per month, while Business and higher include unlimited automations. Built-in AI can generate formulas, analyze data, summarize content, and help build dashboards. Listed integrations include Jira, Power BI, Salesforce, SAP, ServiceNow, Tableau, Workday, Slack, Microsoft Teams, and Adobe Creative Cloud; connections to ChatGPT, Claude, Gemini, and Microsoft Copilot are described through the Smartsheet MCP Server. Security controls include role-based access, SSO, MFA, external collaboration controls, event reporting, and 24/7 incident monitoring. Plans are paid, with a 30-day trial. Pro costs $9 a month, billed at $9 per Member/month yearly or $12 monthly; Business costs $19 a month, billed at $19 yearly or $24 monthly.