Protractor vs R.O. Writer
Protractor
protractorsoftware.com
R.O. Writer
info.rowriter.comSide by side
| Figure | Protractor | R.O. Writer |
|---|---|---|
| Price from | $249/mo | $199/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 2 |
| Spec score · Auto Repair Shop Software | 7.6 (#7) | 8.4 (#2) |
| Spec score · Automotive Repair Software | 7.5 (#25) | 8.3 (#8) |
| Customer communication | Customer tools include Text-To-Pay, built-in email, and 24/7 online booking. | It includes two-way texting and emailing for customer follow-ups and reminders. |
| Digital inspections | Digital vehicle inspections provide vehicle-condition information to help technicians work faster and service advisors get more work approved. | The DVI Suite sends inspection findings, recommendations, pictures, and videos to customers. |
| Integrations | The pricing page lists Epicor Parts & Labor Guides and AutoServe1 digital vehicle inspections in package features, and identifies Autoshop Solutions for digital marketing solutions. | The maker lists partners across accounting, payments, marketing, parts, repair guides and tires, including QuickBooks, Global Payments, CARFAX, AutoVitals, O’Reilly, NAPA, ALLDATA and Identifix. |
| Purpose | Protractor is all-in-one shop management software for aftermarket repair shops, including single and multi-location businesses. | RO Writer is shop management software for auto repair shops, covering job tracking, parts sourcing, and customer communication. |
| Support and training | Support includes live chat, FAQs, troubleshooting guides, and in-product access to support by email, phone, or Zoom; training resources include classes and on-demand videos. | Support includes phone and email during stated weekday and Saturday hours, customer-portal assistance, webinars, videos, in-person or virtual onboarding and data migration. |
Plans
Protractor
- CRM + Online Service Scheduler$249 a month
- Core$399 a month
- Performance$599 a month
- Prestige$1,099 a month
- Elite$1,299 a month
In their own words
Protractor
Protractor is shop management software for aftermarket repair businesses, including single- and multi-location shops. It brings together scheduling, inspections, estimates, invoicing, inventory, and parts and core returns. Digital vehicle inspections provide condition information intended to help technicians work faster and service advisors get more work approved. Accounting tools cover an integrated general ledger, receivables, payables, tax tracking and banking integration. Customizable dashboards and reports show sales, technician efficiency, deferred work and profitability. Parts tools include catalog lookups, vendor integrations, warranty handling, core tracking and return management. Customer communication features include Text-To-Pay, built-in email and 24/7 online booking. The software is listed for Android, iOS, web and Windows. Plans include CRM + Online Service Scheduler at $249 a month and Core at $399 a month; the annual Core option is $359/mo billed annually. Integrated payment transaction fees apply, and integrated signature and consumer financing are currently available only to shops in the United States.
R.O. Writer
R.O. Writer has no write-up on Specifiction yet; its figures are above.