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SPECIFICTION
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PubNub Chat vs Stream Chat

PubNub Chat

pubnub.com

Stream Chat

getstream.io

Side by side

FigurePubNub ChatStream Chat
Price from$98/mo$399/mo
Free planYesYes
Free trialYes—
Open source——
WebYesYes
WindowsYes—
macOSYes—
LinuxYes—
iOSYesYes
AndroidYesYes
APIYesYes
Plans published34
Spec score · Chat APIs8.3 (#6)7.9 (#18)
Spec score · Chat Api8.3 (#5)7.9 (#10)
Spec score · Communication Platform as a Service (cPaaS) Platforms8.3 (#5)7.9 (#9)
HeadquartersSan Francisco, California, United StatesBoulder, Colorado, United States; Amsterdam, Netherlands
ModerationThe product page lists flagging messages or users and rate limiting, and says chat can be moderated through a no-code BizOps Workspace interface.Stream Moderation can screen messages with AI engines and route borderline cases to a human review queue.
Security and compliancePubNub says its platform supports GDPR, HIPAA, SOC 2 Type 2, SOC 3, and ISO 27001, with data residency controls, audit logs, and access controls.Stream says its infrastructure meets SOC 2, ISO 27001, HIPAA, CCPA, and GDPR standards, with enterprise options including SAML, 2FA, and dedicated regional servers.
SupportThe pricing page says all plans include standard support and lists email and chat support with a 1–2 day guaranteed response time in its support options.The free Build plan lists community support, while the Enterprise offering includes 24/7 support and a shared Slack channel.

Plans

PubNub Chat

  • Free PlanFree
  • Starter Plan$98 a month
  • Pro PlanPriced on request

PubNub Chat pricing →

Stream Chat

  • BuildFree
  • Start$399 a month
  • Elevate$599 a month
  • EnterprisePriced on request

Stream Chat pricing →

In their own words

PubNub Chat

PubNub Chat has no write-up on Specifiction yet; its figures are above.

Visit pubnub.com

Stream Chat

Stream Chat has no write-up on Specifiction yet; its figures are above.

Visit getstream.io