Qualaroo vs SurveyMonkey

Qualaroo gathers customer insights and contextual feedback through in-app surveys called Nudges. Teams can use it to study website and app experiences, collect product feedback, investigate conversion issues and look for ways to improve user experience. Nudges support targeting, branching logic, triggers, branding, more than 10 question types and surveys in 100+ languages. Heatmaps and session recordings show clicks, scrolling and drop-off behavior alongside feedback. For free-text responses, Qualaroo lists IBM Watson sentiment analysis, word clouds and reporting tools. Its iOS and Android SDKs support in-app feedback, and integrations include Salesforce, Tableau, Intercom, Zapier, Slack, HubSpot, Mailchimp, Google Analytics and webhooks. A free plan includes 50 responses, 500 email sends and 10k pageviews; Essentials costs $39.99 a month. The 14-day trial includes Essentials and Premium features, but CSV response downloads and branding suppression require a paid plan. Qualaroo lists live chat support 24/7, weekday phone support and email responses within one business day.

SurveyMonkey is a platform for creating surveys, forms and quizzes, with response analytics, logic branching, custom branding and API access. Its free Basic plan allows unlimited surveys, but each survey is limited to 10 questions and responses are restricted. The platform lists 1,000 responses per month as a response limit; other listed plans include 15,000 responses per year on Advantage Annual and 40,000 on Premier Annual. Team plans provide shared assets, roles, permissions and consolidated billing, and surveys can accept payments through Stripe or PayPal. Free iOS and Android apps support survey creation and checking recent results; each user may register up to two devices at a time. Paid plans may charge ₹5.00 for each response beyond the applicable limit. Enterprise includes Zoom integration, enhanced governance and security, SSO and regional data centers. SurveyMonkey Audience is listed as reaching more than 335 million people across over 130 countries. Team Advantage is listed at ₹1,550 per user per month, starting with three users and billed annually; Team Premier is ₹3,800 on the same basis. The maker was founded in 1999 and is headquartered in San Mateo, California.