QualityDesk vs SQM CX Quality
| QualityDesk | SQM CX Quality | |
|---|---|---|
| Free plan | Yes | |
| Free trial | Yes | Yes |
| Paid from | €339/mo | |
| Platforms | Android, iOS, Web | api, self-hosted, Web |
| Free plan | Yes | No |
| Coaching workflows | Yes | Yes |
| AI-assisted scoring | Yes | Yes |
| Compliance reviews | Yes | Yes |
| Included agents | 19 agents | |
| QA channels | omnichannel |
Listed together in Best Call Center Quality Management Software