Qualtrics vs Repmanager

Qualtrics provides survey tools and an experience-management platform called XM Data & AI, which combines experience data with human context to support decisions and outcomes. Its free Qualtrics Surveys account is for one user and allows three active surveys, 30 questions per survey and 500 total responses. It includes skip, display and branch logic. The Strategic Research plan costs $420.00 per month, billed as $5,040 annually, for 1,000 responses shared across users; it also supports unlimited users and surveys, and includes 23 question types. A 30-day Strategic Research trial provides access to most premium features, with some restrictions; without an upgrade, it downgrades to the free account. Paid plans include more than 20 guided research solutions and advanced analysis such as crosstabs, statistical tools and generative-AI video summaries. Surveys support more than 70 languages, while dashboards support 24. Data exports include CSV, TSV, Excel and SPSS, among other formats. Qualtrics offers API access. Its Strategic Research Custom plan is for enterprise organizations needing higher response volumes, with pricing based on interactions and 5,000 or more responses.

Repmanager is a web service for managing review activity from Google Business Profile and Klanten Vertellen. It provides monitoring alerts and AI response assistance, with email listed as the request channel. The Free plan costs nothing and is billed monthly for one location and 25 AI replies per month. Lite costs $39 a month, billed ex. VAT, for up to five locations. Pro costs $149 a month, billed ex. VAT, includes five locations and can cover up to 70; location-based pricing may apply. Enterprise is for more than 70 locations, with no price listed. Repmanager is headquartered in Amsterdam, Netherlands. The web-only service offers a progression from a single-location free plan to larger location counts and paid tiers.