Qualtrics vs Trustindex

Qualtrics provides survey tools and an experience-management platform called XM Data & AI, which combines experience data with human context to support decisions and outcomes. Its free Qualtrics Surveys account is for one user and allows three active surveys, 30 questions per survey and 500 total responses. It includes skip, display and branch logic. The Strategic Research plan costs $420.00 per month, billed as $5,040 annually, for 1,000 responses shared across users; it also supports unlimited users and surveys, and includes 23 question types. A 30-day Strategic Research trial provides access to most premium features, with some restrictions; without an upgrade, it downgrades to the free account. Paid plans include more than 20 guided research solutions and advanced analysis such as crosstabs, statistical tools and generative-AI video summaries. Surveys support more than 70 languages, while dashboards support 24. Data exports include CSV, TSV, Excel and SPSS, among other formats. Qualtrics offers API access. Its Strategic Research Custom plan is for enterprise organizations needing higher response volumes, with pricing based on interactions and 5,000 or more responses.

Trustindex helps businesses collect and manage customer reviews, then display them alongside social feeds. Its review collection campaigns can send invitations after events such as invoice creation, payment, or subscription renewal. The pricing page lists 36 review widget layouts and 25 pre-designed styles; paid plans include reviews from 133 platforms. Review management tools include filtering by source and star rating, email notifications, statistics, and AI-assisted replies. Social feed widgets cover services including Instagram, TikTok, YouTube, Facebook, LinkedIn, and Vimeo. Listed integrations include BigCommerce, Wix, Zapier, Stripe, PayPal, and QuickBooks, while BCC email is an option for unsupported systems. Trustindex offers a seven-day trial without credit card details, followed by access to its free package. Paid plans renew automatically after one year, and refunds may be requested within 30 days of purchase. The Free Package is free. Annual plans cost $65 a year for Single, $125 a year for Pro, and $349 a year for Ultimate.