REACH.ai vs Shore
REACH.ai
getreach.aiShore
shore.comSide by side
| Figure | REACH.ai | Shore |
|---|---|---|
| Price from | $199/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 7 | 7 |
| Spec score · Salon Marketing Software | 7.8 (#31) | 8.5 (#11) |
| Headquarters | The maker states that REACH.ai is headquartered in Scottsdale, Arizona. | Munich, Germany |
| Integrations | The maker says REACH.ai is integrated with point-of-sale systems, while its partner page prompts users to select their platform for pricing and details. | The Booking package lists Google Calendar integration, and Booking + Marketing lists PayPal integration. |
| Product | REACH.ai describes itself as an AI front desk for beauty, wellness, fitness, barber, medspa, and nail businesses. | Shore combines appointment booking, customer and staff management, payments, and point-of-sale tools for businesses. |
| Security | The privacy policy says REACH.ai uses administrative, technical, and organizational safeguards and conducts privacy and security risk assessments. | Shore says browser-to-server data transmission uses 256-bit SSL encryption. |
| Support | The Help Center offers onboarding, dashboard, metrics, best-practice, cancellation, FAQ, and POS setup information, and directs users to its Client Success team for support. | Shore offers personal support and a hotline, and says its service team helps with registration, setup, and importing data. |
Plans
REACH.ai
- AI Front Desk Base$199 a month
- Fitness Base$199 a month
- AI Front Desk Essentials$299 a month
- Fitness Essentials$299 a month
- AI Front Desk Volume$399 a month
- Fitness Volume$399 a month
- AI Front Desk PhonePrice not published
Shore
- Booking€49.90 a year
- Booking + Marketing€69.90 a year
- POS€49.90 a year
- POS+€69.90 a year
- All-in-One€119.90 a year
- Booking$4,990 a month
- Booking + Marketing$6,990 a month
In their own words
Shore
Shore combines appointment booking, customer and staff management, payments, and point-of-sale tools for service businesses and retailers. Customers can book through a business website, Google, Instagram, or Facebook, while staff can use an online calendar, customer records, automatic reminders, and business statistics. Group booking and payment collection are also listed. For in-person sales, its POS app turns an iPad into a register that can connect to a card reader and receipt printer; POS features include inventory control, with a DATEV interface for transferring sales data to a tax advisor. Shore runs in a browser and has iOS and Android apps. It lists a Google Calendar integration in Booking and PayPal in Booking + Marketing. Plans include Booking, Booking + Marketing, POS, POS+, and All-in-One. Pricing starts at €49.90/mo (annual), and there is no free plan. The 14-day trial requires no payment information and ends automatically. Shore says its servers and databases are located in Germany, with daily backups and redundant storage.