Recapped vs UserGems
Recapped
recapped.io
UserGems
usergems.comSide by side
| Figure | Recapped | UserGems |
|---|---|---|
| Price from | $45/mo | $3,333.33/mo |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Gtm Tools | 7.8 (#9) | 7.2 (#16) |
| Headquarters | New York, New York, United States | San Francisco, California, United States |
| Integrations | The integration directory features Salesforce, HubSpot, Clari, Gong, Slack, Zapier, Zoom, and Airtable, among others. | The maker lists Salesforce, HubSpot, Outreach, Salesloft, Gong Engage, LinkedIn, Meta and Google among its integrations. |
| Support | The pricing comparison lists chat and email support, while the enterprise plan includes dedicated customer success. | Plans include email and Slack support, with Core, Advanced or Elite implementation and customer success support by tier. |
Plans
Recapped
- FreeFree
- Collaborate$45 a month
- Integrate$95 a month
- AutomatePriced on request
In their own words
Recapped
Recapped is a web-based AI platform that brings buyers, sellers, content, and sales processes together. Its Digital Sales Rooms organize communications and materials for deal stakeholders, while Mutual Action Plans provide timelines and automatic reminders. The platform tracks which content stakeholders view and how long they spend with it, alerts teams to drops in engagement, and scores deals from buyer behavior. Recapped also describes live AI call coaching and qualification frameworks including MEDDICC, Value Selling, and BANT. Its AI can document calls, identify next steps, and populate CRM data through bi-directional integrations. The integration directory includes Salesforce, HubSpot, Clari, Gong, Slack, Zapier, Zoom, and Airtable. Salesforce can sync fields, contacts, next steps, and activity in both directions, and Recapped can be embedded inside Salesforce. Recapped says it runs on AWS and uses 256-bit SSL/HTTPS, access controls, and audit logging. Customer workspaces use hashed URLs and can be password-protected. The Free plan costs nothing for one user; Collaborate costs $45 a month per user, and Integrate costs $95 a month per user.