Recollective vs Userfeel
Recollective
recollective.com
Userfeel
userfeel.comSide by side
| Figure | Recollective | Userfeel |
|---|---|---|
| Price from | $2/mo | $250/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Consumer Video Feedback Software | 8.0 (#5) | 8.9 (#1) |
| AI analysis | Ask AI can query qualitative data in natural language and return sourced answers linked to participant statements and activities. | Paid Team and Enterprise tiers include AI Assistant, session summaries, recommendations and sentiment analysis. |
| Founded | 1998 | 2010 |
| Headquarters | Ottawa, Ontario, Canada | London, England, United Kingdom |
| Product | Recollective is an online qualitative research and insight community platform for collecting, analyzing, and acting on customer feedback. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Reporting | Researchers can filter and code responses, create excerpts and video clips, and export reports and transcripts in formats such as PDF and Excel. | Users can create highlight videos, attach notes to video moments and invite collaborators. |
| Support | Technical support is included regardless of plan tier, and the company lists study programming, full-service moderation, and custom reporting among its services. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
Recollective
- Live Only$475 a month
- Qual Live + Async$750 a month
- Connect$1,250 a month
- Live Only video minutes$2 a month
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Recollective
Recollective has no write-up on Specifiction yet; its figures are above.
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.