Redmine vs Zoho BugTracker
Redmine
redmine.orgZoho BugTracker
zoho.comSide by side
| Figure | Redmine | Zoho BugTracker |
|---|---|---|
| Price from | Free | $3/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 2 | 3 |
| Spec score · Issue Tracking Software | 8.5 (#10) | 7.8 (#27) |
| Spec score · Game Bug Tracking Software | 8.4 (#8) | 7.8 (#15) |
| Spec score · Bug Tracking Software | 8.4 (#11) | 7.8 (#19) |
| API | The REST API provides access and basic create, update and delete operations for documented resources, in XML and JSON formats. | Zoho BugTracker provides a REST API with OAuth 2.0 authentication and scopes for accessing modules such as bugs, projects, and timesheets. |
| Collaboration | Features include project wikis and forums, news, document and file management, feeds and email notifications. | The product includes interactive forums and news feeds for team discussions and sharing ideas. |
| Security | The security advisories page lists vulnerabilities fixed in Redmine releases and asks vulnerability reporters to email security(at)redmine.org. | Zoho says BugTracker uses AES-256 application-layer encryption at rest for attachments, documents, collected personal information, integration tokens, and up to ten custom fields in Bugs, Timesheets, and Projects. |
Plans
In their own words
Redmine
Redmine is an open-source web application for managing projects, available for self-hosting. A single instance can manage multiple projects, each with its own roles, visibility settings, and enabled modules. Teams can define issue statuses and types, then set workflow transitions by issue type and role. Gantt charts and calendars use issue dates for planning, and time entries can be reported by user, issue type, category, or activity. Collaboration tools include project wikis and forums, news, document and file management, feeds, and email notifications. The repository browser supports Subversion, CVS, Mercurial, Bazaar, and Git. Its REST API provides basic create, update, and delete operations for documented resources in XML and JSON. Redmine is released under GNU GPL v2 and costs nothing for self-hosting. It should run on most Unix, Linux, macOS, and Windows systems where Ruby is available, but it does not support JRuby. The project directs users to forums and IRC for help and discussion. The download page identifies the 7.0.x branch as the latest stable version, with new features, bug fixes, and security updates.
Zoho BugTracker
Zoho BugTracker is a cloud-based tool for teams to record, assign, track, and resolve bugs. Each bug can include severity and a due date, with followers added as needed; reports and milestones help teams follow progress. Administrators can set rules for updates, email notifications, third-party calls, and SLA automation. Teams can tailor statuses, fields, workflows, linked bugs, and email templates. Interactive forums and news feeds support discussion, while timesheets capture billable and non-billable hours. Zoho Invoice integration automates invoice generation and expense reporting. Listed integrations include Zoho Desk, Zoho Analytics, Zoho People, Google Drive, Google Calendar, Jira import, GitHub, Bitbucket, Dropbox, Box, Zoho Flow, and Zendesk. A REST API uses OAuth 2.0, and Zoho lists Android and iOS apps alongside web access. Zoho says application-layer AES-256 encryption at rest covers specified information; full-disk encryption is enabled in its EU region and available in India and Australia data centers. The free plan allows three users, two projects, and files up to 10 MB. Paid plans are billed annually.