Referral Factory vs ReferralCandy
Referral Factory
referral-factory.com
ReferralCandy
referralcandy.comSide by side
| Figure | Referral Factory | ReferralCandy |
|---|---|---|
| Price from | $100/mo | $793.50/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Referral Marketing Software | 7.9 (#14) | 8.0 (#11) |
| Spec score · Customer Referral Software | 7.9 (#5) | 8.0 (#4) |
| Spec score · Referral Management Software | 7.8 (#16) | 7.9 (#14) |
| Fraud controls | Fraud alerts can flag users who sign up from the same IP or use suspect email addresses. | The service blocks clear self-referrals and flags patterns such as similar customer details, repeated IP addresses, and unusually high referral volume for merchant review. |
| Headquarters | 126 Singel, Amsterdam, 1015AE, Netherlands | Singapore |
| Integrations | The site lists 50+ tools, APIs, and workflows, including HubSpot, Salesforce, Zoho, Stripe, Intercom, Pipedrive, Zapier, Make, and webhooks. | Listed connections include Shopify, BigCommerce, WooCommerce, Magento, Klaviyo, Omnisend, Brevo, Mailchimp, Customer.io, subscription apps, Google Analytics, ad pixels, Tremendous, and PayPal. |
| Rewards | Reward options include cash, gift cards, discounts, credits, coupons, custom rewards, and manually approved incentives. | Reward options include discounts, store credit, cash, gift cards, product gifts, and milestone rewards, with availability depending on platform and payout setup. |
| Support | The company says support is available 18 hours a day in English, Spanish, and Portuguese, with video support calls available on Basic and above. | The privacy policy says support for service issues is provided via live chat, phone, or email. |
Plans
Referral Factory
- Basic$100 a month
- Pro$200 a month
- Enterprise$1,000 a month
ReferralCandy
- Grow$793.50 a month
- Basic$910.50 a month
- Scale$2,491.50 a month
- Enterprise$7,990.25 a month
In their own words
Referral Factory
Referral Factory has no write-up on Specifiction yet; its figures are above.
ReferralCandy
ReferralCandy has no write-up on Specifiction yet; its figures are above.