Referral Factory vs ReferralHero
Referral Factory
referral-factory.com
ReferralHero
referralhero.comSide by side
| Figure | Referral Factory | ReferralHero |
|---|---|---|
| Price from | $100/mo | $199/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 6 |
| Spec score · Referral Marketing Software | 7.9 (#14) | 8.9 (#4) |
| Spec score · Referral Management Software | 7.8 (#16) | 8.8 (#3) |
| Integrations | The site lists 50+ tools, APIs, and workflows, including HubSpot, Salesforce, Zoho, Stripe, Intercom, Pipedrive, Zapier, Make, and webhooks. | ReferralHero advertises more than 500 integrations, including Stripe, HubSpot, Salesforce, GoHighLevel, Intercom, Zoho, Mailchimp, Klaviyo, ActiveCampaign and Zapier. |
| Referral tracking | The platform tracks referrals from sharing through qualification and conversion using links, codes, CRM stages, purchase events, APIs, and integrations. | Participants receive unique referral links, share them, and can unlock rewards when referred friends become customers. |
| Support | The company says support is available 18 hours a day in English, Spanish, and Portuguese, with video support calls available on Basic and above. | The homepage states that customers have access to 24/7 technical customer support to help set up campaigns. |
Plans
Referral Factory
- Basic$100 a month
- Pro$200 a month
- Enterprise$1,000 a month
ReferralHero
- Free ForeverFree
- Free Forever PlanFree
- PREMIUM (risk-free offer)$199 a month
- PRO$199 a month
- PREMIUM$399 a month
- EnterprisePriced on request
In their own words
Referral Factory
Referral Factory has no write-up on Specifiction yet; its figures are above.
ReferralHero
ReferralHero is a platform for building referral, affiliate, waitlist, and contest programs. Participants receive unique referral links to share and may unlock rewards when referred friends become customers. Campaigns can use ReferralHero widgets or a custom form, with editable widget wording and colours. Email and SMS automations, user segmentation, a smart leaderboard, manual referral review, and automatic coupon or access-code delivery support campaign management. Analytics cover attribution channels, sources, sharing methods, device, and location, with subscriber-level views and CSV exports. ReferralHero lists more than 500 integrations, including Stripe, HubSpot, Salesforce, Mailchimp, Klaviyo, Shopify, and Zapier; developer options include JavaScript and REST APIs and webhooks. Fraud controls include an algorithm, ReCaptcha, and optional SMS phone verification. The Free Forever Plan costs nothing for up to 25 subscribers and includes ReferralHero branding. PRO costs $199 a month for up to 10,000 members; PREMIUM also costs $199 a month for up to 50,000 subscribers. Android, iOS, web, and API are listed platforms.