Referral Factory vs SaaSquatch
Referral Factory
referral-factory.com
SaaSquatch
saasquatch.comSide by side
| Figure | Referral Factory | SaaSquatch |
|---|---|---|
| Price from | $100/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 0 |
| Spec score · Referral Marketing Software | 7.9 (#14) | 7.3 (#31) |
| Spec score · Customer Referral Software | 7.9 (#5) | 7.3 (#10) |
| Spec score · Referral Management Software | 7.8 (#16) | 7.2 (#28) |
| Fraud controls | Fraud alerts can flag users who sign up from the same IP or use suspect email addresses. | Listed fraud controls include reward limits, email domain checking, automatic flagging, IP blocking, and reward approval workflows. |
| Headquarters | 126 Singel, Amsterdam, 1015AE, Netherlands | The homepage lists 223 E. De La Guerra St., Santa Barbara, CA 93101, USA. |
| Integrations | The site lists 50+ tools, APIs, and workflows, including HubSpot, Salesforce, Zoho, Stripe, Intercom, Pipedrive, Zapier, Make, and webhooks. | The integrations page lists PayPal, Salesforce, Segment, AppsFlyer, Branch, CrowdIn, Marketo, Recurly, Salesforce Pardot, Stripe, Tango Card, and Zapier. |
| Rewards | Reward options include cash, gift cards, discounts, credits, coupons, custom rewards, and manually approved incentives. | Supported rewards include gift cards, points, credit, discounts, product features, upgrades, custom rewards, and cash through third-party integrations. |
| Security | Referral Factory says it is SOC 2 Type II audited, ISO 27001 certified, and GDPR compliant. | The mobile product page states that SaaSquatch provides automated program fraud detection and management, SOC 2 Type II and GDPR compliance, and secure widgets, emails, and rewards. |
| Support | The company says support is available 18 hours a day in English, Spanish, and Portuguese, with video support calls available on Basic and above. | The enterprise page lists product documentation, onboarding, success coaching, dedicated support, and SLAs. |
Plans
Referral Factory
- Basic$100 a month
- Pro$200 a month
- Enterprise$1,000 a month
In their own words
Referral Factory
Referral Factory has no write-up on Specifiction yet; its figures are above.
SaaSquatch
SaaSquatch is a referral and loyalty platform for marketers and customer success teams working to encourage customer usage and purchases. It supports customized, automated programs in web and mobile apps, post-purchase pages, and dedicated website pages. Teams can use unique referral links and codes, branded widgets and emails, tiered or time-based offers, leaderboards, reward exchanges, and analytics. Rewards can be tied to custom user behaviors and include gift cards, points, credit, discounts, product features or upgrades, custom rewards, and cash through third-party integrations. Listed fraud controls include reward limits, email-domain checks, automatic flagging, IP blocking, and approval workflows. Developer access includes webhooks plus REST and GraphQL APIs. Integrations listed include PayPal, Salesforce, Segment, AppsFlyer, Branch, CrowdIn, Marketo, Recurly, Salesforce Pardot, Stripe, Tango Card, and Zapier. Mobile referral programs can use AppsFlyer and Branch deep linking for attribution. Enterprise support includes documentation, onboarding, success coaching, dedicated support, and SLAs; the enterprise page states 99.99% system uptime. SaaSquatch describes its platform as serving enterprise organizations. Pricing is available on request. It was founded in 2013 and has been acquired by impact.com.