Refiner vs Typeform
Refiner
refiner.io
Typeform
typeform.comSide by side
| Figure | Refiner | Typeform |
|---|---|---|
| Price from | Free | $39/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 8 |
| Spec score · Survey Software | 8.1 (#39) | 9.5 (#1) |
| AI | Refiner offers AI response tagging and AI translations, and its MCP server lets AI assistants access survey data. | Typeform AI can create, edit, delete, and reorder questions and End Screens, build branching rules, refine writing, and translate forms. |
| Founded | 2018 | 2012 |
| Free plan | Yes | Yes |
| Headquarters | Paris, France | Barcelona, Spain |
| Integrations | Listed integrations include Segment, RudderStack, Amplitude, Mixpanel, Salesforce, HubSpot, Slack, Microsoft Teams, Zapier, Make, REST API, and webhooks. | Typeform says it integrates with 300+ apps, including HubSpot, Salesforce, Mailchimp, Slack, Google Sheets, Stripe, Calendly, and Notion. |
| Product | Refiner provides contextual in-app and mobile surveys for software companies, with website popups, email surveys, and shareable survey links. | Typeform is a web-based form builder and automations platform that combines human-first design with AI capabilities to turn responses into personalized customer journeys. |
| Security | Refiner states it has SOC 2 Type II, GDPR, CCPA, and HIPAA compliance frameworks. | Typeform lists GDPR, SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, CCPA, HIPAA certification, and US and EU data centers among its security and compliance measures. |
| Support | Enterprise includes priority technical support and dedicated customer success; the pricing comparison lists documentation and email support for paid plans. | Business and Growth Flow include priority support and live chat; Enterprise offers priority expert support. |
Plans
Refiner
- FreeFree
- EssentialsPrice not published
- GrowthPrice not published
- Free planFree
- Free trialFree
- EnterprisePriced on request
Typeform
- FreeFree
- Basic$39 a month
- Plus$79 a month
- Business$129 a month
- Talent$169 a month
- FreeFree
- Growth Flow$379 a month
- EnterprisePriced on request
In their own words
Refiner
Refiner provides surveys for software companies across in-app and mobile experiences, websites, email, and shareable links. Survey types include NPS, CSAT, CES, product-market fit, user research, onboarding and UX feedback, user profiling, and in-app messages or calls to action. Teams can target respondents by traits, behavior, device, language, or prior responses, then trigger surveys after events or delays. Dashboards include NPS, CSAT, and CES trend charts, response segmentation, filters, and AI-assisted tagging of open-text answers. Listed integrations span analytics, CRM, messaging, and automation tools, as well as a REST API and webhooks. Refiner also offers AI translations and an MCP server through which AI assistants can access survey data. The company states it has SOC 2 Type II, GDPR, CCPA, and HIPAA compliance frameworks. It says data is hosted in Ireland within the EU by default and encrypted in transit and at rest. The free plan allows 25 responses per month; the 30-day trial allows 100 responses and requires no credit card.
Typeform
Typeform is a web-based form builder and automation platform for surveys, quizzes, applications, polls, landing pages, and other ways to collect responses. Its no-code editor offers templates, AI-generated questions, conditional logic, and publishing by link, embed, or QR code. Typeform AI can create and revise questions, organize branching rules, improve writing, and translate forms. Workflow tools can qualify and route leads, notify teams, send follow-ups, create tasks, and start onboarding or feedback sequences. Insights Hub uses AI to surface response trends, outliers, sentiment, and themes. Forms can be embedded on websites and in emails, and the platform lists more than 300 app integrations. The Free plan is free and includes unlimited forms with 10 responses per month. Basic is $39 a month, or 28 USD/mo with annual billing, and includes 100 responses monthly for one user. On mobile, users can create AI forms, edit desktop-created forms, and publish them, but cannot add logic, change question settings or layouts, or create question groups. Typeform lists GDPR, SOC 2 Type II, ISO certifications, HIPAA, and encryption among its security measures.