Reldesk vs Zoho CRM
Reldesk
reldesk.com
Zoho CRM
zoho.comSide by side
| Figure | Reldesk | Zoho CRM |
|---|---|---|
| Price from | — | $14/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 15 |
| Spec score · CRM Software | 6.7 (#239) | 9.4 (#3) |
| Founded | 2001 | 1996 |
| Headquarters | Melton Mowbray, England, United Kingdom | Chennai, India |
| Integrations | The homepage lists Gmail/GSuite, Outlook/365, Excel, Google Sheets, Google Drive, Google Calendar, Apple iCal and Slack integrations. | Zoho CRM offers more than 1,100 ready-to-use app integrations. |
| Security | The privacy policy says Reldesk limits personal-data access to those with a legitimate need to know, uses password-protected or secure storage locations, and uses SSL/TLS for data passed between its web server and browsers. | Zoho CRM uses AES encryption and AES-256 encryption on its servers, and supports HIPAA and GDPR compliance functions. |
Plans
Reldesk
- GrowingPrice not published
- AcceleratingPrice not published
- Enterprise and BespokePriced on request
Zoho CRM
- FreeFree
- Standard$23 a month
- Professional$40 a month
- Enterprise$52 a month
- Ultimate$52 a month
- FreeFree
- Standard$14 a month
- Professional$23 a month
- Enterprise$40 a month
- Ultimate$52 a month
In their own words
Zoho CRM
Zoho CRM gives sales teams tools to manage leads, track contacts, automate follow-ups, and measure sales performance. It includes a visual sales pipeline, email sync, lead scoring, forecasting, marketing automation, and workflow tools. Its AI features can recommend actions, flag anomalies, predict outcomes, automate follow-ups, and help interpret emails. Teams can customize layouts and portals, and connect more than 1,100 applications, including Slack, Teams, Google Drive, Dropbox, Mailchimp, and Zendesk. The free edition supports up to three users and includes leads, documents, and mobile apps. Starter is $14 a month per user with annual billing; Starter Monthly is $20 a month per user. Local taxes are additional, and a 15-day trial is listed. The mobile app can work offline and synchronize later. Developer access includes REST, Bulk, Notification, and Query APIs. Security controls include audit logs, IP restrictions, multi-factor authentication, and encryption; data encryption at rest is available in Enterprise and Ultimate editions.