reOS vs Userfeel
reOS
reos.ai
Userfeel
userfeel.comSide by side
| Figure | reOS | Userfeel |
|---|---|---|
| Price from | $49.17/mo | $250/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | — |
| Plans published | 7 | 5 |
| Spec score · AI User Research Tools | 7.4 (#22) | 8.8 (#2) |
| AI analysis | Its DIVE pipeline decodes, improves, validates and enriches research observations, with claims linked to supporting sources. | Paid Team and Enterprise tiers include AI Assistant, session summaries, recommendations and sentiment analysis. |
| Intended users | The pricing page describes Researcher for individuals and small teams, Team for growing teams, Scale for research organizations and Enterprise for large organizations with specific needs. | Userfeel describes its service as continuous user research for product teams, agencies, and ecommerce brands. |
| Product | reOS is a customer research platform for planning studies, conducting interviews, analyzing feedback and tracing insights to their sources. | Userfeel provides product teams and agencies with AI-driven research tools and human insights for usability research. |
| Support | Pricing lists standard support on Researcher and Team, priority support on Scale, and dedicated support on Enterprise. | Userfeel says its development and support are provided by Netstudio EE, whose employees have access to Userfeel servers and data for those purposes. |
Plans
reOS
- Researcher$59 a month
- Team$249 a month
- Researcher (yearly billing)$590 a year
- Scale$999 a month
- Team (yearly billing)$2,490 a year
- Scale (yearly billing)$9,990 a year
- EnterprisePriced on request
Userfeel
- FreeFree
- Solo$3,000 a year
- Team$5,500 a year
- Enterprise$15,000 a year
- CustomPriced on request
In their own words
Userfeel
Userfeel gives product teams and agencies tools for usability research, combining AI analysis with feedback from human testers. Researchers can run moderated or unmoderated tests, surveys, card sorts, and tree tests. They can recruit from a panel Userfeel says has over 1 million testers across more than 40 languages, or bring their own participants. Filters include country, language, age, gender, and role. Studies can cover desktop, mobile, tablet, and app contexts. AI tools provide session summaries, sentiment analysis, and recommendations tied to session evidence; voice transcription creates searchable, time-stamped transcripts. The free plan includes 3 credits per month and supports your own tester. Solo costs $3,000 a year; Team is $5,500 a year and Enterprise is $15,000 a year. Userfeel says data is stored in the European Union and reports compliance with ISO/IEC 27001:2022, SOC 2 Type 2, EU GDPR, UK GDPR, and the UK Data Protection Act 2018. Its support and development provider has access to servers and data for those purposes.