RepliFast vs ReviewPanel
RepliFast
replifast.com
ReviewPanel
reviewpanel.devSide by side
| Figure | RepliFast | ReviewPanel |
|---|---|---|
| Price from | $12/mo | $4.99/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 4 |
| Spec score · Restaurant Review Management Software | 7.9 (#13) | 8.5 (#2) |
| Support | The About page says founder Kevin Hofmann handles support and gives customers his email rather than an outsourced ticket queue. | Email support targets replies within 24 hours, dashboard tickets receive priority handling, and critical technical issues are monitored 24/7. |
| What it does | RepliFast drafts replies to Google reviews in a business’s voice and can post them to Google. | ReviewPanel manages Google Business Profile reviews, ratings, locations, analytics, widgets, replies and reporting for local businesses, agencies, franchises and brands. |
Plans
ReviewPanel
- StarterFree
- Personal$4.99 a month
- Professional$29.99 a month
- Enterprise$49.99 a month
In their own words
RepliFast
RepliFast drafts responses to Google reviews in a business’s voice and can publish them to Google. A business connects its Google Business Profile by authorizing access through a Google account. Users can review and approve each suggestion or set autopilot rules by star rating. RepliFast can propose a voice based on the business website, with controls for tone, style, and custom instructions. It writes replies in the reviewer’s language and advertises support for more than 50 languages. Businesses can import existing reviews and draft responses in batches. The free plan includes five AI-generated replies per month for one business location, brand voice presets, and manual review sync. Starter is $12 a year as listed, with the plan described as $12/mo billed $144/year; Pro is $29 a month. RepliFast runs on the web and is aimed at small businesses managing Google reviews and profiles. Its policy says Google tokens are encrypted in transit and at rest, passwords are not requested or stored, and cached review data is retained for no longer than 30 days.
ReviewPanel
ReviewPanel is a web dashboard for managing Google reviews across business locations. It brings together ratings comparisons, review responses, monitoring for deleted reviews, and reporting. Users can filter, sort, and search reviews, then export reviews and analytics as CSV or PDF. Embeddable Google review widgets are available in four layouts and three themes. Deleted Review Detection alerts users when Google removes reviews and retains previously collected review data as evidence. Google Business Profile access is connected through OAuth and can be revoked through the Google account. Plans vary by location limits and features: Starter is free for up to 3 locations, Personal costs $4.99 per month for up to 8, Professional costs $29.99 per month for up to 15, and Enterprise costs $49.99 per month with 20 included. A 14-day trial is listed. Users who exceed plan limits are prompted to upgrade rather than charged automatically for overages. The maker describes its audience as local businesses, restaurant groups, agencies, franchises, and growing businesses.