Replzy vs Reviewshake

Replzy drafts and publishes AI-generated replies to Google Play and App Store reviews through the stores' official APIs. Its responses are contextual and brand-aligned, and users can set a separate manual-approval or automatic-publishing rule for each rating from 1★ to 5★; all ratings begin in manual approval. Scheduled automation retries failed publishing and stops when authentication errors occur. A failed publish is retried three times with backoff before being marked failed. Replzy tracks response rates, sentiment mix, and rating movement over time. Replies are generated in English, even for reviews in other languages, and store APIs expose only recent reviews, so the product may list fewer reviews than public counts. Store credentials are encrypted with AES-256-GCM using a key held in Google Secret Manager, and the site says they are never exposed to the browser. Users can export data as JSON with credentials redacted. Pricing is on request; the site offers 25 free replies without requiring a credit card.

Reviewshake is a web-based reputation management platform that automates review invitations and monitors feedback from more than 100 sites in one dashboard. Invitations can go out through SMS, email, and QR codes. Supported sources include Google, Facebook, Tripadvisor, Booking.com, Airbnb, Amazon, app stores, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, and WeddingWire. AI summarizes sentiment across sites and locations and drafts on-brand replies for approval. The platform also compares local competitors by ratings, response times, and feedback. Starter costs $29 a month and includes one location, one user, up to three sources, and 250 monthly email invitations. Growth costs $59 a month; Ultimate costs $99 a month and includes customer chat and competitor tracking. Agency starts at $199 a month and is 100% white labeled. Plans have no setup fees or contracts, and a 14-day trial is listed. Reviewshake was founded in 2018 and is headquartered in Newark, Delaware.