Retain vs Smartsheet
Retain
retaininternational.com
Smartsheet
smartsheet.comSide by side
| Figure | Retain | Smartsheet |
|---|---|---|
| Price from | — | $9/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Resource Management Software | 7.5 (#17) | 8.4 (#8) |
| Founded | 1992 | 2005 |
| Integrations | The maker lists integrations including Microsoft 365, Workday, Salesforce, SAP, Oracle, Bamboo HR, CCH and Aderant, and describes API and middleware support. | Smartsheet lists integrations including Jira, Power BI, Salesforce, SAP, ServiceNow, Tableau, Workday, Slack, Microsoft Teams, and Adobe Creative Cloud. |
| Intended users | Retain says it serves professional services firms across audit, tax, advisory, consulting, IT services and engineering. | Smartsheet describes its audience as ranging from people and teams tracking projects to organizations managing complex solutions and large-scale portfolios. |
| Purpose | Retain is an enterprise resource management platform for professional services organisations delivering complex projects. | Smartsheet provides tools for teams to manage projects and build solutions of different sizes and complexity. |
| Security | Retain states it is ISO 27001 certified and SOC 2 Type 2 compliant, and provides role-based access and audit logging. | Smartsheet describes role-based access controls, SSO, MFA, external collaboration controls, event reporting, and 24/7 incident monitoring. |
| Support | Customers can log support cases through the Customer Portal; the contact page also lists a support phone number and an email for portal access issues. | All plans include Help & Learning content, the Smartsheet Community, and web-based ticketing; premium support is included with Advanced Work Management. |
Plans
Smartsheet
- Pro$9 a month
- Business$19 a month
- EnterprisePriced on request
- Advanced Work ManagementPriced on request
In their own words
Retain
Retain has no write-up on Specifiction yet; its figures are above.
Smartsheet
Smartsheet provides tools for teams to manage projects and build solutions, from individual workflows to complex portfolios. Work views include grid, Gantt, calendar, table, board, and timeline, though timeline is included with Business and higher plans. Project capabilities include dashboards, reports, forms, formulas, workload tracking, and portfolios, with some features limited by plan. No-code workflows can be automated: Pro includes 250 automations per month, while Business and higher include unlimited automations. Built-in AI can generate formulas, analyze data, summarize content, and help build dashboards. Listed integrations include Jira, Power BI, Salesforce, SAP, ServiceNow, Tableau, Workday, Slack, Microsoft Teams, and Adobe Creative Cloud; connections to ChatGPT, Claude, Gemini, and Microsoft Copilot are described through the Smartsheet MCP Server. Security controls include role-based access, SSO, MFA, external collaboration controls, event reporting, and 24/7 incident monitoring. Plans are paid, with a 30-day trial. Pro costs $9 a month, billed at $9 per Member/month yearly or $12 monthly; Business costs $19 a month, billed at $19 yearly or $24 monthly.