Retarus Transactional Email vs SocketLabs
Retarus Transactional Email
retarus.comSocketLabs
socketlabs.comSide by side
| Figure | Retarus Transactional Email | SocketLabs |
|---|---|---|
| Price from | — | $39.95/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 2 | 3 |
| Spec score · Transactional email services | 8.1 (#24) | 8.6 (#11) |
| Spec score · Transactional Email Software | 7.6 (#32) | 8.0 (#22) |
| Dedicated IP option | Yes | Yes |
| Founded | 1992 | 2007 |
| Headquarters | Munich, Germany | Jersey City, New Jersey, United States |
| Integrations | Retarus says Transactional Email integrates directly with SAP, Microsoft, Salesforce, and ServiceNow business applications. | Spotlight connects to SendGrid, Mailgun, and SparkPost (Bird); Amazon SES is listed as a planned provider. |
| Monitoring | The myEAS web portal provides dashboards, real-time monitoring, reporting, and self-service configuration for administrators. | Spotlight includes StreamMonitor, Guided Insights, StreamScore, and a sending overview. |
| Support | Retarus describes support from expert staff with no call center or chatbots, covering scope, migration, production, and go-live. | The Core plan includes ticket and chat support, while Pro lists priority support channels and Enterprise lists dedicated customer support. |
Plans
Retarus Transactional Email
- Free trialFree
- Transactional EmailPriced on request
In their own words
Retarus Transactional Email
Retarus Transactional Email sends high volumes of transactional messages from business applications through Retarus Enterprise Cloud. It offers REST API and SMTP interfaces, with JSON and SMTP/MIME formats, and direct connections to SAP, Microsoft, Salesforce, and ServiceNow. Retarus reports a delivery rate of 98% or higher and guaranteed processing capacity of 100,000 emails per hour; its Email API page separately states capacity of up to 10 million per hour. Administrators can use the myEAS web portal for dashboards, real-time monitoring, reporting, and configuration. The Email API can locate outbound messages by time, message ID, sender, or recipient and provides status information for the past 45 days. Security features include SPF, DKIM, DMARC, enforced TLS, antivirus multiscan, encrypted attachments, and message signing. Retarus processes data in self-operated centers in Germany, Switzerland, the United States, and Asia. The service is paid, with pricing on request. Its free trial costs nothing for 30 days, permits up to 5,000 emails, caps processing at 200 emails per hour, and excludes load testing.
SocketLabs
SocketLabs has no write-up on Specifiction yet; its figures are above.