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Retarus Transactional Email vs SocketLabs

Retarus Transactional Email

retarus.com

SocketLabs

socketlabs.com

Side by side

FigureRetarus Transactional EmailSocketLabs
Price from—$39.95/mo
Free plan——
Free trialYesYes
Open source——
WebYesYes
APIYesYes
Self-hosted—Yes
Plans published23
Spec score · Transactional email services8.1 (#24)8.6 (#11)
Spec score · Transactional Email Software7.6 (#32)8.0 (#22)
Dedicated IP optionYesYes
Founded19922007
HeadquartersMunich, GermanyJersey City, New Jersey, United States
IntegrationsRetarus says Transactional Email integrates directly with SAP, Microsoft, Salesforce, and ServiceNow business applications.Spotlight connects to SendGrid, Mailgun, and SparkPost (Bird); Amazon SES is listed as a planned provider.
MonitoringThe myEAS web portal provides dashboards, real-time monitoring, reporting, and self-service configuration for administrators.Spotlight includes StreamMonitor, Guided Insights, StreamScore, and a sending overview.
SupportRetarus describes support from expert staff with no call center or chatbots, covering scope, migration, production, and go-live.The Core plan includes ticket and chat support, while Pro lists priority support channels and Enterprise lists dedicated customer support.

Plans

Retarus Transactional Email

  • Free trialFree
  • Transactional EmailPriced on request

Retarus Transactional Email pricing →

SocketLabs

  • Core$39.95 a month
  • Pro 100k$89.95 a month
  • EnterprisePriced on request

SocketLabs pricing →

In their own words

Retarus Transactional Email

Retarus Transactional Email sends high volumes of transactional messages from business applications through Retarus Enterprise Cloud. It offers REST API and SMTP interfaces, with JSON and SMTP/MIME formats, and direct connections to SAP, Microsoft, Salesforce, and ServiceNow. Retarus reports a delivery rate of 98% or higher and guaranteed processing capacity of 100,000 emails per hour; its Email API page separately states capacity of up to 10 million per hour. Administrators can use the myEAS web portal for dashboards, real-time monitoring, reporting, and configuration. The Email API can locate outbound messages by time, message ID, sender, or recipient and provides status information for the past 45 days. Security features include SPF, DKIM, DMARC, enforced TLS, antivirus multiscan, encrypted attachments, and message signing. Retarus processes data in self-operated centers in Germany, Switzerland, the United States, and Asia. The service is paid, with pricing on request. Its free trial costs nothing for 30 days, permits up to 5,000 emails, caps processing at 200 emails per hour, and excludes load testing.

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SocketLabs

SocketLabs has no write-up on Specifiction yet; its figures are above.

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