RingCentral RingEX vs VitalPBX
RingCentral RingEX
ringcentral.com
VitalPBX
vitalpbx.comSide by side
| Figure | RingCentral RingEX | VitalPBX |
|---|---|---|
| Price from | — | $100/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | — | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 7 |
| Spec score · Business Phone Systems | 8.6 (#28) | 9.2 (#5) |
| Spec score · UCaaS Platforms | 8.1 (#11) | 8.9 (#3) |
| Auto attendant | Multi-level auto attendant provides customized greetings and directs callers to employees or departments. | Yes |
| Call routing | Call paths can be customized by business hours, team availability, or custom rules. | custom |
| Desktop and mobile apps | Yes | Yes |
| Free plan | No | Yes |
| Headquarters | Belmont, California, United States | Miami, Florida, United States |
| Integrations | RingEX connects with more than 500 integrations, including Salesforce, Google, Microsoft Teams, and Zendesk. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Customer support | Standard, Premium, and Ultimate include 24/7 unlimited chat and phone support. | Community support includes the forum and wiki, while paid plans include ticket support and paid professional support is available. |
| Voicemail transcription | Yes | Yes |
Plans
RingCentral RingEX
- EssentialsPrice not published
- Standard$34.99 a month
- PremiumPrice not published
- UltimatePrice not published
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
RingCentral RingEX
RingCentral RingEX has no write-up on Specifiction yet; its figures are above.
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.