Ringflow Contact Center vs Talkdesk CX Cloud
Ringflow Contact Center
ringflow.com
Talkdesk CX Cloud
talkdesk.comSide by side
| Figure | Ringflow Contact Center | Talkdesk CX Cloud |
|---|---|---|
| Price from | $7.99/mo | $85/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 5 | 3 |
| Spec score · Call Center Software | 8.6 (#23) | 7.3 (#99) |
| Spec score · Call & Contact Center Software | 8.5 (#7) | 6.8 (#24) |
| Spec score · Call Center CRM Software | 8.5 (#8) | 6.7 (#15) |
| Digital channel scope | omnichannel | omnichannel |
| Founded | 2019 | 2011 |
| Free plan | No | No |
| Headquarters | United States | Palo Alto, California, United States |
| Inbound calling | Yes | Yes |
| IVR builder | Yes | Yes |
| Outbound dialer | Yes | Yes |
| Paid from | 7.99 | 85 |
Plans
Ringflow Contact Center
- Starter$7.99 a month
- Professional$15.99 a month
- Enterprise$25.99 a month
- CustomPrice not published
- Free trialFree
Talkdesk CX Cloud
- Digital Essentials$85 a month
- Voice Essentials$105 a month
- Elite$165 a month
In their own words
Ringflow Contact Center
Ringflow Contact Center has no write-up on Specifiction yet; its figures are above.
Talkdesk CX Cloud
Talkdesk CX Cloud is a web-based contact-center platform for voice and digital customer interactions. It supports inbound calling, an outbound dialer and an IVR builder, with omnichannel coverage across voice, web chat, SMS, WhatsApp and Digital Connect. Digital Essentials costs $85 a month, based on a minimum three-year commitment, and includes email, chat, SMS and social messaging, Studio and routing, API access, real-time dashboards, business intelligence and quality management. Voice Essentials costs $105 a month under the same commitment and covers voice engagement with those operational tools. Elite costs $165 a month and combines both Essentials editions with custom reporting, performance management, screen recording, workforce management and proactive outbound engagement. Other listed capabilities include workflow actions, human handoff, multilingual support, speech analytics, sentiment analysis, journey mapping, data export and team leaderboards. Integrations include ServiceNow, Zendesk, Freshdesk, Freshservice, Help Scout, Intercom and Kustomer. The platform has no free plan and runs on the web.