Ringover vs VitalPBX
Ringover
ringover.com
VitalPBX
vitalpbx.comSide by side
| Figure | Ringover | VitalPBX |
|---|---|---|
| Price from | $15/mo | $100/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 7 |
| Spec score · Business Phone Systems | 9.2 (#4) | 9.2 (#7) |
| Spec score · Telephony Software | 8.8 (#6) | 8.8 (#7) |
| Spec score · Call Management system | 8.7 (#7) | 8.7 (#8) |
| Auto attendant | Yes | Yes |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Documentation | The help centre contains guides for API use, browser compatibility, installation, IVR configuration, recordings and analytics. | The Wiki covers installation, administration, VitXi, Sonata Switchboard, Stats, Dialer, Recordings, Billing, FAQs and release notes, with forum, YouTube and Udemy support links. |
| Free plan | No | Yes |
| Headquarters | Paris, France | Miami, Florida, United States |
| Integrations | Ringover advertises more than 100 integrations spanning CRM, ATS, helpdesk, storage, analytics and productivity systems. | The site lists CRM connectivity with Zoho, Odoo, and Salesforce, plus SMS and WhatsApp integration. |
| Licence | The API documentation identifies the software and API terms as proprietary rather than open-source licensed. | VitalPBX states in its community forum that the PBX itself is not open source; its EULA grants a proprietary licence, while some auxiliary repositories use GPL or MIT licences. |
| Rating on Apple App Store | 3.9 out of 5 from 400 ratings. | VitalPBX Connect has insufficient ratings and reviews to display an overview. |
| Rating on Capterra | 4.7 out of 5 from 892 reviews. | 4.7 out of 5 from 15 reviews. |
| Rating on Google Play | 3.11 out of 5 from 330 ratings for the discontinued Android app. | VitalPBX Connect is rated 3.3 out of 5 from 10 reviews. |
| Rating on Trustpilot | 4 out of 5 from about 1,000 reviews. | 3.8 out of 5 from 18 reviews. |
| Self-hosting | Ringover describes its service as 100% cloud-based, with no self-hosted Ringover server edition documented. | The software can be downloaded and installed on a virtual machine, dedicated server or VPS, including marketplace images for DigitalOcean and SYSTM. |
| Voicemail transcription | Yes | Yes |
Plans
Ringover
- TALK$15 a month
- BUSINESS$47 a month
- Smart$29 a month
- Power$54 a month
- Advanced$64 a month
VitalPBX
- CommunityFree
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
- Enterprise$100 a month
- Call Center$200 a month
- Multi-Tenant$250 a month
In their own words
VitalPBX
VitalPBX is a phone system with desktop and mobile apps, available through web, Windows, macOS, Linux, iOS, and Android. It includes an auto attendant, custom call routing, and voicemail transcription. Its free Community plan costs nothing and lists 12 extensions, 2 VitXi WebRTC clients, and 20 devices. Three paid plans are listed, all billed monthly: Enterprise costs $100 a month and includes 50 VitXi WebRTC clients, 2 mobile clients, and 1 tenant. Call Center costs $200 a month and lists 2 mobile clients and 1 tenant. Multi-Tenant costs $250 a month and lists 2 mobile clients. The plan descriptions provide different quantities of extensions, devices, WebRTC clients, mobile clients, and tenants, so those allowances are central details when choosing between them. VitalPBX is the maker and is headquartered in Miami, Florida, United States.