Roadmap Pro vs Serviceaide ITSM
Roadmap Pro
changefirst.comServiceaide ITSM
serviceaide.comSide by side
| Figure | Roadmap Pro | Serviceaide ITSM |
|---|---|---|
| Price from | — | $2,800/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 2 |
| Spec score · Change Management Software | 6.8 (#21) | 7.4 (#11) |
| Headquarters | United Kingdom | Santa Clara, California, United States |
| Integrations | Changefirst says the process can be customised to organisational needs and aligned with existing processes such as Agile. | Named integrations include Jenkins, Docker, Chef, Puppet, Jira, Active Directory, ADFS, SAML 2.0 SSO, Exchange Web Services, and POP3/SMTP. |
| Purpose | Roadmap Pro is a digital change-management application for planning, delivering, and tracking organisational change projects. | ChangeGear provides change management and IT service management, with cloud and on-premises deployment options. |
| Support | Changefirst describes tailored onboarding and support, including leadership engagement, expert coaching, planning reviews, and methodology integration. | The maker's support page provides a ChangeGear demo portal link and directs customers to product-specific support portals. |
Plans
Roadmap Pro
- Digital diagnostic tools onlyPriced on request
- Focused project licencePriced on request
- Full functionality project licencePriced on request
Serviceaide ITSM
- Change Management$2,800 a month
- ITSM - ESMPriced on request
In their own words
Roadmap Pro
Roadmap Pro is a web application for planning, delivering and tracking organisational change projects. Its multilingual assessments use automated surveys and segmentation to examine people-related risks and impacts. Editable plans, templates and a visual step-by-step planner help teams structure work. Teams across business units and geographies can collaborate, share plans, transfer ownership and clone plans. Dashboards show milestones, upcoming tasks, people-related risks and project progress. Benchmarking analytics compare performance across an organisation and within an industry. The product includes 25 short in-context videos and on-demand learning connected to the change process. Roadmap Pro follows Changefirst’s People-Centred Implementation methodology, with a process that can be customised and aligned with approaches such as Agile. Changefirst states that the cloud application is securely available 24/7 and ISO 27001 certified. Support can include leadership engagement, expert coaching, planning reviews and methodology integration.
Serviceaide ITSM
Serviceaide ITSM has no write-up on Specifiction yet; its figures are above.