Routific vs ZenDMS
Routific
routific.comZenDMS
zendms.appSide by side
| Figure | Routific | ZenDMS |
|---|---|---|
| Price from | $0.03/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 11 | 3 |
| Spec score · Delivery Management Software | 9.3 (#2) | 7.7 (#53) |
| Customer notifications | The platform sends branded email delivery updates and offers SMS notifications as a paid add-on. | Yes |
| Free plan | Yes | No |
| Integrations | Routific lists two-way Shopify synchronization, WooCommerce, Magento, Zoho, BigCommerce, Zapier and webhook connections. | ZenDMS describes REST API connections to ERP, OMS and finance systems and names SAP, Oracle, Tally, Microsoft Dynamics and Zoho. |
| Live tracking | Dispatchers and customers can see driver progress and estimated arrival times through live tracking links. | Yes |
| Proof of delivery | Drivers can capture signatures, photographs, barcode scans and notes with timestamps. | Electronic proof of delivery can capture a signature, photo, OTP and geo-stamp, then sync delivery records to connected systems. |
| Route optimization | Its optimizer considers time windows, vehicle capacities, driver shifts, traffic patterns and route practicality. | Its AI routing accounts for time windows, vehicle capacity, driver skills and traffic, and can re-optimize after dispatch. |
| Security | Routific's privacy policy says it uses US data-hosting providers, SSL-secured communication, and salted password hashes, while noting it cannot guarantee absolute security. | The FAQ states that ZenDMS uses TLS/SSL encryption in transit, AES-256 encryption at rest, MFA, role-based access, continuous monitoring and regular audits; it also says ZenDynamix is ISO 27001:2022 certified. |
| Support | All customers receive email and live-chat support, while paid customers receive personalized onboarding by phone or video. | The FAQ says technical support is available by phone, email and online chat, with documentation, FAQs and an in-app help centre. |
| Tracking | Live GPS tracking shows driver locations and updated ETAs, and Routific says it tracks drivers only while they are working. | The platform provides live GPS fleet tracking, delivery status and ETA updates, alerts, and customer self-tracking links. |
Plans
Routific
- FreeFree
- Paid$150 a month
- Volume usage: 1,001–2,000 orders$0.15 a month
- Volume usage: 2,001–3,000 orders$0.13 a month
- Volume usage: 3,001–5,000 orders$0.10 a month
- Volume usage: 5,001–10,000 orders$0.08 a month
- Volume usage: 10,001–20,000 orders$0.05 a month
- Volume usage: 20,001–50,000 orders$0.03 a month
- Volume usage$0.03 a month
- Single paid plan$150 a month
In their own words
Routific
Routific is a delivery management platform for businesses handling last-mile deliveries. Its route optimizer weighs driver preferences, business priorities, and traffic patterns. Dispatchers can move stops on a map or timeline and add deliveries after a route is set. Drivers receive routes and instructions in a mobile app, with navigation through Google Maps, Waze, or Apple Maps. Live GPS tracking shows driver locations and updated ETAs; Routific says it tracks drivers only while they are working. Customers can follow an approaching driver through an automated tracker link and receive a completion notification. Drivers can collect signatures and multiple photos as proof of delivery. Routific provides APIs and real-time webhook events, and lists integrations including Shopify, WooCommerce, Magento, Zoho, and BigCommerce. Its free plan covers up to 100 orders per month, with email notifications but no SMS. The paid plan is $150 a month for 101 to 1,000 orders; higher order volumes incur per-order charges. A free 7-day trial is offered.