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Scantrust vs TraceLink Track and Trace

Scantrust

scantrust.com

TraceLink Track and Trace

tracelink.com

Side by side

FigureScantrustTraceLink Track and Trace
Price from€19.17/mo—
Free plan——
Free trialYes—
Open source——
WebYesYes
WindowsYes—
macOSYes—
LinuxYes—
iOSYesYes
AndroidYesYes
APIYesYes
Plans published61
Spec score · Product Traceability Software8.2 (#2)7.1 (#22)
Founded20142009
HeadquartersLausanne, SwitzerlandWilmington, Massachusetts, United States
IntegrationsThe integrations page lists compatible systems across manufacturing, hardware, logistics, CRM, product data, CMS, commerce, analytics, middleware, and identity providers.TraceLink's integration framework supports EDI in ANSI X12 and EDIFACT formats, SAP IDoc, XML API, email, and SFTP.
SecurityEnterprise terms say Scantrust will maintain administrative, physical, technical, and organizational measures designed to prevent unauthorized access, use, alteration, or disclosure of customer data.TraceLink says Customer Data is encrypted in transit and at rest, and its security measures include backups, monitoring, vulnerability management, and incident response.
SupportThe e-label Enterprise plan includes a dedicated customer support manager and an SLA with uptime guarantees and response times.TraceLink describes its serialization solution as offering 24x7 support and automatic software upgrades and releases.

Plans

Scantrust

  • Free trialFree
  • Business 30€230 a year
  • Business 50€360 a year
  • Business 100€500 a year
  • Premium€1,500 a year
  • EnterprisePriced on request

Scantrust pricing →

TraceLink Track and Trace

  • TraceLink Track and TracePriced on request

TraceLink Track and Trace pricing →

In their own words

Scantrust

Scantrust provides connected packaging and e-label tools for companies working to engage customers, address counterfeiting and improve supply-chain transparency. Its product scope includes industrial goods, consumer packaged goods, wine and beverage, and lubricants. E-label plans include compliance templates, translations into 24 languages, customizable landing pages and content updates that do not require QR code reprinting. An e-label is tied to one SKU, though units of that SKU can share it across countries. The Enterprise plan lists smart redirection, analytics, bulk creation, QR Manager, custom URL and domain, onboarding and user teams. Scantrust also describes Digital Product Passport tools using QR generation, URL management, landing pages and dynamic content. Its REST API can connect passports to PIM, ERP and e-commerce data. Business 30 costs €230 a year for 30 e-labels, Business 50 is €360 a year for 50, and Business 100 is €500 a year for 100; prices exclude VAT. A 90-day trial is listed.

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TraceLink Track and Trace

TraceLink Track and Trace provides serialization and traceability for pharmaceutical manufacturers exchanging compliance data with contract manufacturers and downstream partners. Its workflows span serialization generation, labeling, aggregation, decommissioning, destruction, scanning, shipping, verification, and compliance. The serialization solution manages processes from a single platform, with configurable automation and support for high-volume transactions. Companies can run multinational compliance centrally or distribute work among affiliates and distributors, using country-specific modules to extend into new markets. The TraceLink network lets customers and trading partners integrate once and interoperate with others through point-and-click configuration. Integrations support EDI in ANSI X12 and EDIFACT formats, SAP IDoc, XML API, email, and SFTP. TraceLink says automatic updates address evolving regulations, guidelines, technical standards, software, and workflows. It also describes 24x7 support and automatic upgrades and releases. Security measures include encryption in transit and at rest, backups, monitoring, vulnerability management, and incident response; listed independent assessments and attestations include ISO 27001 and ISO 27017, SOC 2 / ISAE 3000 Type II, and penetration testing. Pricing is on request.

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