SendHub vs TextBetter
SendHub
sendhub.comTextBetter
textbetter.comSide by side
| Figure | SendHub | TextBetter |
|---|---|---|
| Price from | $18.25/mo | $79/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 9 | 4 |
| Spec score · Business Texting Software | 8.1 (#8) | 7.4 (#24) |
| Spec score · Two-Way SMS Software | 8.1 (#11) | 7.4 (#24) |
| API | The API supports sending and receiving SMS/MMS, scheduling messages, managing replies and contacts, and accessing message history and reports. | The API supports sending and receiving SMS and MMS, and its current v2 interface uses JSON. |
| Compliance | The homepage describes SendHub as HIPAA-ready and GDPR compliant. | TextBetter says it manages carrier registration, opt-out handling, and audit-ready record keeping to support compliant business texting. |
| Integrations | The integration directory lists Microsoft Teams, Webex, Follow Up Boss, and JazzHR as direct integrations, and Gmail, Slack, Mailchimp, Salesforce, Shopify, and others via Zapier. | SMS Suite integrates directly with HubSpot and Pipedrive, while Teams and Slack can receive new-message notifications. |
| Support | Customers can contact SendHub by phone for sales, billing, or support, and by email for sales, billing, and support. | TextBetter describes its support as U.S.-based, handled by real people familiar with customer accounts, without call centers or chatbot handoffs. |
Plans
SendHub
- Lite$19 a month
- Lite+$37 a month
- Starter$52 a month
- Basic$100 a month
- Lite$219 a year
- Lite+$400 a year
- Starter$570 a year
- Basic$1,000 a year
- CustomPriced on request
TextBetter
- Solo$79 a month
- Marketing Pro$109 a month
- Pro$109 a month
- EnterprisePriced on request
In their own words
SendHub
SendHub is a business text messaging platform for campaigns, automated reminders, and customer conversations. Its shared Inbox supports group messaging, text-to-join keywords, templates, and merge fields. Contact tools include imports, custom lists, segmentation, tagging, filtering, and search; the analytics dashboard reports SMS deliverability and exports messaging and voice data. The API handles SMS and MMS sending and receiving, scheduled messages, replies, contacts, message history, and reports. Direct integrations listed include Microsoft Teams, Webex, Follow Up Boss, and JazzHR; other connections, including Gmail and Salesforce, are available through Zapier. Plans start with Lite at $19 a month, including 500 SMS per month, up to 50 recipients per SMS, 100 voice minutes, unlimited keywords, API integration, and inbound MMS. Outbound MMS is available on Custom. SendHub has Android and iOS apps and says it is available in the United States and Canada. A 14-day trial requires approved 10DLC registration, with listed fees of $5 for a brand and $15 for a campaign.
TextBetter
TextBetter has no write-up on Specifiction yet; its figures are above.